Executive - Front Office

2 days ago


Kollam, Kerala, India MEDITRINA HOSPITAL Full time ₹ 15,000 - ₹ 1,50,000 per year

Meditrina Hospital, Kollam is seeking a dynamic and experienced Front Office Executive to join our Front Office Department. The ideal candidate will have at least 2 years of experience in a hospital setting, specifically in handling OP registration, OP billing, patient coordination, and cash handling. This role requires a professional with strong communication skills, attention to detail, and the ability to manage patients with empathy and efficiency.

Key Responsibilities:

  • Perform Outpatient (OP) Registration for new and returning patients accurately.
  • Handle OP billing, ensure proper billing procedures, and generate receipts.
  • Provide support and guidance to patients and visitors at the front desk.
  • Handle cash transactions, ensure accurate record-keeping and submit daily reports.
  • Coordinate with various departments to assist patients in navigating hospital services.
  • Manage appointments and update patient records in the hospital information system (HIS).
  • Maintain cleanliness, order, and professional conduct at the front desk area.
  • Ensure compliance with hospital policies and confidentiality protocols.

Desired Candidate Profile:

  • Educational Qualification: Minimum Graduate in any discipline.
  • Experience: At least 2 years of relevant experience in a hospital front office or reception role.
  • Skills Required:
  • Excellent communication and interpersonal skills.
  • Strong proficiency in computer systems, especially hospital software/HIS.
  • Sound knowledge of billing and registration processes.
  • Ability to manage cash transactions and generate financial reports.
  • Customer service-oriented with a calm and professional demeanor.

Working Hours:

Shift-based duty as per hospital norms, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift

Work Location: In person



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