
Executive - Front Office
2 days ago
Meditrina Hospital, Kollam is seeking a dynamic and experienced Front Office Executive to join our Front Office Department. The ideal candidate will have at least 2 years of experience in a hospital setting, specifically in handling OP registration, OP billing, patient coordination, and cash handling. This role requires a professional with strong communication skills, attention to detail, and the ability to manage patients with empathy and efficiency.
Key Responsibilities:
- Perform Outpatient (OP) Registration for new and returning patients accurately.
- Handle OP billing, ensure proper billing procedures, and generate receipts.
- Provide support and guidance to patients and visitors at the front desk.
- Handle cash transactions, ensure accurate record-keeping and submit daily reports.
- Coordinate with various departments to assist patients in navigating hospital services.
- Manage appointments and update patient records in the hospital information system (HIS).
- Maintain cleanliness, order, and professional conduct at the front desk area.
- Ensure compliance with hospital policies and confidentiality protocols.
Desired Candidate Profile:
- Educational Qualification: Minimum Graduate in any discipline.
- Experience: At least 2 years of relevant experience in a hospital front office or reception role.
- Skills Required:
- Excellent communication and interpersonal skills.
- Strong proficiency in computer systems, especially hospital software/HIS.
- Sound knowledge of billing and registration processes.
- Ability to manage cash transactions and generate financial reports.
- Customer service-oriented with a calm and professional demeanor.
Working Hours:
Shift-based duty as per hospital norms, including weekends and holidays.
Job Types: Full-time, Permanent
Pay: From ₹15,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
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