Tele Caller Executive

4 days ago

Siliguri, West Bengal, India GLOBEXTRA ONLINE SERVICES PRIVATE LIMITED Full time ₹ 19,20,000 - ₹ 60,00,000 per year

We're Hiring: Telecaller Executive (US Shift) | Fluent in English | Freshers Welcome

Location: Matigara, Siliguri

Shift Timings: US Shift (Night Shift - IST)

Job Type: Full-time

Contact Person : Vishakha

Job Description

We are looking for enthusiastic and confident Telecaller Executives to join our growing team. As a Telecaller, you will play a crucial role in engaging with potential clients/customers over the phone, answering queries, providing information, and generating leads or sales (as per requirement).

This position offers a fantastic opportunity for freshers to kickstart their career in a dynamic environment, while experienced candidates can scale their growth with rewarding responsibilities.

Key Responsibilities:

  • Make outbound calls to potential clients/customers (based on provided data).
  • Understand and communicate our services/products clearly and confidently.
  • Handle queries professionally and provide accurate information.
  • Record and maintain call logs and follow-up details.
  • Maintain a high level of customer engagement and satisfaction.

Requirements:

  • Fluency in English (verbal and written) is a MUST.
  • Comfortable working in US Shift (Night Shift - IST).
  • Good communication and interpersonal skills.
  • Ability to handle calls confidently and remain calm under pressure.
  • Basic knowledge of MS Office and CRM tools (optional but a plus).
  • Freshers with great communication skills are encouraged to apply.
  • Prior experience in tele calling, customer support, or BPO is a bonus.

Perks & Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunity to work in a supportive and growth-focused environment.
  • Training and mentorship provided.
  • Career advancement opportunities for performers.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹50,000.00 per month

Benefits:

  • Flexible schedule

Ability to commute/relocate:

  • Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Telemarketing: 2 years (Preferred)

Language:

  • English (Required)

Location:

  • Siliguri, West Bengal (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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