Tele Marketing Executive

2 days ago

Siliguri, West Bengal, India SI SURGICAL CORPORATION Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Overview:

A Tele Marketing Executive is responsible for promoting products/services over the phone, generating leads, maintaining customer relations, and supporting the sales team to achieve company targets.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to promote company products/services.
  • Explain product features, benefits, pricing, and offers clearly and confidently.
  • Generate leads, schedule appointments, and forward qualified leads to the sales team.
  • Maintain an updated database of customer information and call records in CRM or Excel.
  • Follow up on inquiries, quotations, and previous calls to convert leads into sales.
  • Handle customer questions, objections, and provide accurate information.
  • Achieve daily/weekly/monthly call and sales targets.
  • Take feedback from customers and report market trends or competitor activities to management.
  • Maintain professionalism, politeness, and customer-oriented communication during every call.
  • Assist in tele-calling campaigns, promotional activities, and email/WhatsApp follow-ups.

Qualifications & Skills Required:

  • Minimum qualification: Graduate / 12th pass (as per company requirement).
  • Proven experience in telemarketing, telesales, or customer service preferred.
  • Excellent communication skills in Hindi and English (or regional language as required).
  • Confident, persuasive, and good at handling objections.
  • Basic computer knowledge (MS Excel, Word, email, CRM software).
  • Ability to work under targets and maintain a positive attitude.
  • Good listening skills and customer relationship management.

Job Type: Full-time

Work Location: In person

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