E-Commerce & Marketplace Director

5 days ago

Mumbai, Maharashtra, India Rug Branch Full time ₹ 18,000 - ₹ 24,000 per year

Job Description: E-Commerce Manager (Remote)

Compensation: $1,500 $2,000 USD/month (depending on experience)

Location: Remote (Overseas applicants welcome)

Type: Full-time

We are seeking an experienced, hands-on, and highly technical E-Commerce Manager to oversee and grow our online sales operations across multiple channels. The ideal candidate is a strategic leader and problem-solver with deep experience in marketplaces, Shopify, digital advertising, and team management.

This is a senior-level role where youll manage outsourced staff, ensure smooth daily operations, and directly impact growth across Amazon, Shopify, Wayfair, Home Depot, Walmart, and more.

Key Responsibilities

Team & Leadership

  • Manage a team of outsourced employees: assign tasks, set deadlines, and monitor productivity.
  • Provide guidance, training, and feedback to improve team performance.
  • Report inefficiencies and propose solutions to senior management.
  • Maintain accountability and enforce company standards.

E-Commerce Operations

  • Oversee all sales channels via Shopify and ChannelAdvisor/Rithum (or similar tools).
  • Ensure product listings, pricing, and content are accurate and optimized.
  • Manage and grow accounts across Amazon, Wayfair, Walmart, Home Depot, eBay, and other marketplaces.
  • Track compliance with marketplace rules and ensure smooth operations.

Advertising & Growth

  • Plan, manage, and optimize Google, Meta, TikTok, and Shopify ad campaigns.
  • Audit ad spend and improve ROI/ROAS across channels.
  • Identify new growth opportunities and marketplace expansions.
  • Deliver weekly and monthly performance reports with insights and recommendations.

Data & Reporting

  • Build and maintain dashboards (Excel, Power BI, AI tools) for sales, ad performance, and profitability.
  • Map sales to campaigns and analyze performance drivers.
  • Monitor platform-specific KPIs (pricing, penalties, returns, category growth).
  • Turn raw data into actionable insights and strategies.

Product & Merchandising Strategy

  • Optimize product catalogs and run A/B tests on listings, images, and pricing.
  • Track competitor activity and benchmark MSRPs.
  • Analyze seasonal demand and identify top-performing SKUs.
  • Recommend strategies for product positioning and merchandising.

Skills & Qualifications

  • Proven experience as an E-Commerce Manager / Account Manager across multiple marketplaces.
  • Strong leadership skills, with experience managing remote or outsourced teams.
  • Advanced knowledge of Shopify (store creation, design, integrations, optimization).
  • Proficiency with ChannelAdvisor or other multi-channel management tools.
  • Hands-on experience with Amazon, Wayfair, Walmart, Home Depot, eBay, etc.
  • Expertise in digital advertising (Google Ads, Meta Ads, TikTok Ads, Shopify Ads).
  • Strong analytical and reporting skills: Excel, Power BI, and data visualization.
  • Comfortable with APIs, integrations, and technical troubleshooting.
  • Excellent communication skills in English (written & spoken).
  • Highly organized, detail-oriented, and able to manage multiple accounts simultaneously.

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