Field Support Engineer
6 days ago
Roles & responsibilities
ESH Compliance
- Site Hygiene; compliance to organizational requirements
- Adhering to SOPs
- Ensuring correctly rated equipments.
- Ensure use of PPE by self and technicians
- Support in regular training on ESH and also ensure that safe practices are being following at Tower Site
- Ensure issue and usage of PTW for every activity being done at a site
Customer Management
- Provide supports for outage escalation by OPCOs
- Site access supports as and when applicable for tenants
- Maintain healthy customer relationship
- Supervise Site upgrades as per specification and provide support for RFS activities
Site Quality & process compliance
- Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)
- Identify Gap against specification and ensure timely corrections
- Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.
- Ensure ZERO quality/operational process non compliance
- Compliance checking of quality of technicians, partners, spares including any ethical issues
Energy Management
- Identifying high Diesel consumption sites and recommending their remedy action
- Minimizing EB faults
- Facilitating in converting non EB sites to EB sites
- DCEM Compliance
Preferred candidate profile
Btech/ B.E
Minimum 2 years of experience as FSE
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