Sailpoint IIQ L3 Support Engineer

1 day ago

Bengaluru South Karnataka, India PAPASIDDHI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Papasiddhi is a leading IT services provider focused on building lasting partnerships through smart, scalable, and cost-effective digital solutions. Our team of expert developers, designers, and cloud specialists leverage both open-source technologies and enterprise-grade platforms to deliver performance-driven results. We offer a comprehensive range of core services, including website design, custom web applications, ERP & CRM solutions, cloud development, and mobile app development. With a highly experienced team and a proven track record with global clients, we ensure agile and scalable project execution, transparent communication, and innovation-driven problem-solving.

Role Description

This is a contract role for a Sailpoint IIQ L3 Support Engineer, located on-site in Bengaluru South. The L3 Support Engineer will be responsible for providing advanced technical support, troubleshooting, and resolving customer issues related to Sailpoint IIQ. The role involves collaborating with various teams to ensure efficient problem-solving and customer satisfaction.

Qualifications

  • Strong Troubleshooting and Technical Support skills
  • Experience in Customer Support and Customer Service roles
  • Knowledge of Operating Systems
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Relevant certifications in Sailpoint IIQ or related technologies are a plus
  • Prior experience in IT support roles is advantageous

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