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JOB SUMMARY AND RESPONSIBILITIES
An associate in the Hospitality Management team is a member of a global team with management responsibility for delivering excellence across the associated Hospitality verticals of Food Services, Reception, Conferencing and Event Management for Goldman Sachs in India, with a primary focus on Bengaluru, Hyderabad and Mumbai.
Core Focus: Ownership and Accountability for activities within all Hospitality verticals, including Food Services, Reception, Conferencing, and Event Management:
- A background in food and beverage, knowledge of food safety, vendor management, compliance, and a focus on risk to enhance operational excellence
- Build strong relationships and engage with stakeholders to drive business strategy
- Focus on client satisfaction by enhancing service levels
- Refine processes, create SOPs, and conduct periodic reviews
- Analyze daily operations data with the team
- Manage risk through audits, compliance, and governance
- Handle budgeting, expense management, and financial due diligence
- Optimize resources to ensure commercial effectiveness
- Liaise with internal stakeholders to advance objectives
- Present persuasive ideas and influence opinions
- Achieve annual business goals in Hospitality Management
QUALIFICATIONS
- Bachelor degree holder
- At least 7 years in hospitality operations management at corporate organizations or 5-star hotels
- Experience with large-scale conferences is advantageous
- Personal integrity, initiative, and leadership qualities
- Team player in a demanding environment
- Effective role model with strong leadership skills
- Proven ability to build credibility with clients and maintain relationships
- Strong written and spoken communication skills
- Excellent organizational skills, able to manage multiple responsibilities with high standards
- Flexible and adaptable to different situations
- Strong negotiating and commercial skills
