AV Event Team Leader

Role: AV Event Team Lead

Location: Pune, India (on-site)

Salary: Negotiable (Dependent on experience), plus company benefits

Hours: 40 hours per week, working a shift rotation, covering the hours of 07:00-19:00; 07:00-16:00; 08:00-5:00 and 10:00-19:00

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

We now have a new opportunity for a proven audio visual technician / engineer to join our high-profile client site, which has a dynamic team and a highly collaborative working environment.

The role will help manage and oversee delivery of the on-site event services between Kinly and the client and will involve a high degree of client contact, often working with executive management, to provide best in class services across all Audio Visual-related parts of event services.

Key responsibilities:

• Provide Kinly's onsite management layer, responsible for the on-site technicians and the overall service offering

• Support the onsite teams professionally in areas such as HR, training, professional development and performance reviews

• Provide support to the Regional AV Executive Leads in the delivery of all AV Client Services requirements

• Support the collection, review and presentation of service data and statistics to the client and Kinly management teams in line with the required reporting

• Support the Kinly Onsite Global Head of AV Operations by providing regional ownership for onsite team escalations, conflict resolutions and health/wellbeing support

• Perform Event Management as well as Team Leader responsibilities

• Support the client and Kinly Global Leads to ensure that all activities onsite are being managed and delivered against client expectations

• Ensure operational availability of all dedicated Event Spaces and operational availability of all AV enabled meeting rooms and any other AV or VC environments

• Conduct regular proactive room and equipment checks

• Undertake L2 incident management

Skills and experience:

• Proven background working in a similar AV support / event role

• Experience in managing various systems such as Crestron, Extron, AMX, Cisco, Zoom, VMR, Teams, etc.

• Strong AV / VC experience

• Capability to lead a team of event technicians

• Excellent communication skills, with the ability to liaise with people at all levels

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements (please note applications cannot be received by email).

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals.

We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.