Sales Executive

2 weeks ago

Gurgaon, Haryana, India HexaHealth Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Executive – Patient Care Specialist

Location: Gurugram, Sector - 14

Experience: 1–2 Years (Healthcare / Patient Consultation / Referral Conversions)

Salary: As per market standards

Working Days: 6 Shifts & Week Offs: Rotational

Qualifications :

Graduate in any discipline (Healthcare/Medical background preferred)

Position Overview –

As patient Care Specialist at HexaHealth, you will be responsible for managing referral leads provided by the organization, consulting patients, and guiding them through their surgical journey. The role is focused on converting patient referrals into successful surgeries by ensuring clear communication, empathetic guidance, and seamless coordination with partner hospitals and doctors. While the leads will primarily be provided by HexaHealth, having an existing network of doctors/healthcare professionals will be considered a strong advantage.

Key Responsibilities -

● Engage with patients referred through HexaHealth's referral sources.

● Understand patient needs, explain treatment/surgical options, and guide them towards the right hospital/doctor.

● Convert patient consultations into successful surgeries by providing end-to-end support.

● Coordinate with hospitals, doctors, and internal teams to ensure smooth scheduling and patient experience.

● Build trust and maintain long-term relationships with referred patients.

● Maintain accurate documentation and update patient/referral information in the system.

● (Preferred) Leverage personal connections with doctors/clinics to bring in additional referral opportunities.

Requirements -

● 1–2 years of experience in patient consultation, healthcare coordination, or referral management. ● Excellent communication and persuasion skills with high empathy for patients.

● Strong follow-up and conversion skills with a target-driven mindset.

● Ability to multitask and manage multiple patient referrals simultaneously.

● Prior connections with doctors/hospitals will be an added advantage.

About Hexa Health:

At HEXA, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.

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