Manager - Back Office & DP Operations

2 days ago

Mumbai, Maharashtra, India Istaa Finserv Full time ₹ 1,04,000 - ₹ 1,30,878 per year

The primary responsibility of this role is to manage and oversee the business operations of the Back-Office Department (BO) pertaining to Broking & Depository Participant (DP) operations. The role involves supervising daily operational activities, ensuring compliance with regulatory standards, handling client queries, driving automation initiatives, and supporting business growth through data-driven insights.

Ideal Candidate

A highly experienced professional with strong leadership skills, deep understanding of stock broking & DP operations, and the ability to balance compliance, operational efficiency, and business growth in a fast-paced environment. The candidate must demonstrate a customer-first attitude, be highly data-driven, and thrive in a competitive, result-oriented work culture.

Responsibilities

  1. Depository & Settlement Operations

  2. Lead and manage overall functioning of Depository Operations.

  3. Oversee day-to-day settlement activities including securities pay-in/pay-out.
  4. Manage creation of pledges for margin shortfalls/exposure.
  5. Handle back-office operations pertaining to Cash, FnO, Mutual Funds, Treasury Bill, and corporate actions.
  6. Execute Dematerialisation/Transmission/Transposition of physical shares.

  7. Facilitate Delivery Instruction Slip processing, Early Pay-in, and pledge/re-pledge/un-pledge transactions.

  8. Business Operations & Reporting

  9. Manage processes such as CKYC, CVL KRA, Demat Account Opening, and UCC creation.

  10. Fulfil client necessities and assist with Demat account opening queries.
  11. Process EOD margin files, trade files, and generate contract-cum-bills.
  12. Prepare and deliver weekly/monthly MIS reports to management.
  13. Maintain operational masters and update changes in systems/interfaces to ensure data accuracy.

  14. Provide ad hoc and business growth reports using MS Excel and analytical tools.

  15. Client Query & Stakeholder Management

  16. Address and resolve client queries promptly, ensuring a "customer-first" approach.

  17. Liaise with KYC agencies, Exchanges, Clearing Corporations, and regulators for timely query resolution.
  18. Coordinate with Customer Service teams to handle escalations.

  19. Collaborate with back-office vendors to resolve system-related issues.

  20. Audit, Compliance & Governance

  21. Ensure compliance with SEBI, CDSL/NSDL, and other regulatory requirements.

  22. Manage Concurrent and Internal audits, ensuring zero non-compliance.

  23. Establish controls to mitigate operational risks and ensure adherence to company policies.

  24. Automation & Technology

  25. Spearhead automation initiatives by leveraging unprocessed data for process improvements.

  26. Test new automation products pre- and post-production implementation.

  27. Collaborate with technology teams for back-office system enhancements.

  28. Risk & RMS Monitoring

  29. Possess knowledge of RMS (Risk Management System) in trading software.

  30. Monitor clients' daily risk positions and take corrective action where required.
  31. Head necessary processes on a regular basis in RMS, DP, and CRF functions.

Note: Additional responsibilities may be assigned based on organizational needs.

Qualifications

  • Education: Graduate.
  • Experience: 5+ years in Stock Broking & DP operations.
  • Certifications (Mandatory):
  • NISM-Series-III-A (Securities Intermediaries Compliance).
  • NISM-Series-VI (Depository Operations).
  • NISM-Series-VII (Securities Operations & Risk Management).
  • Strong knowledge of Equity, F&O, Demat, and Broking industry.
  • Proficiency in CDSL DP System.
  • Advanced skills in MS Excel & MS Office tools.
  • Strong analytical acumen and problem-solving skills.
  • Proven experience in handling Concurrent/Internal audits.
  • Excellent leadership, communication, and collaboration skills.

  • Manager - Depository Operations

    1 week ago

    Mumbai, Maharashtra, India SafeGold Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Manager - Depository OperationsSAFEGOLD:Gold is the most trusted asset across the entire world and one of the largest asset classes in India. The total traded value of gold in India exceeds $300 billion annually – nearly all of it in an unorganised, offline manner. We, at SafeGold, are building the digital infrastructure to organise the gold market using...

  • DP Operations Team Lead

    5 days ago

    Navi Mumbai, Maharashtra, India AXIS DIRECT Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position Overview:The DP Operations Team Lead is responsible for overseeing the day-to-day operations related to Demat accounts, ensuring the accurate and timely processing of all transactions. The Team Lead plays a crucial role in managing smooth operations for demat/remate, and transmission processing, as well as coordinating with internal and external...

  • depository operations

    1 week ago

    Mumbai, Maharashtra, India SafeGold Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Gold is the most trusted asset across the entire world and one of the largest asset classes in India. The total traded value of gold in India exceeds $300 billion annually – nearly all of it in an unorganised, offline manner. We, at SafeGold, are building the digital infrastructure to organise the gold market using technology. SafeGold is India's largest...

  • Back Office Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India beBeeDataEntry Full time ₹ 1,50,000 - ₹ 2,00,000

    Back Office Operations ManagerWe are seeking a highly organized and detail-oriented professional to manage back office operations in our organization.The ideal candidate should have at least six months of experience in back office operations and possess strong organizational skills, attention to detail, and excellent communication skills.Microsoft Word,...

  • Assistant Manager

    1 week ago

    Mumbai, Maharashtra, India DP World Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job DescriptionAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than...

  • Senior Manager

    5 days ago

    Navi Mumbai, Maharashtra, India DP World Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the worlds trade flow better, changing whats possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from...

  • Assistant Manager

    5 days ago

    Navi Mumbai, Maharashtra, India DP World Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000...

  • Assistant Manager

    5 days ago

    Navi Mumbai, Maharashtra, India DP World Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees...

  • Manager Accounting

    1 week ago

    Navi Mumbai, Maharashtra, India DP World Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the worlds trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees...

  • Assistant Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India DP World Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees...