Executive-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex

Helps in processing changes manually and online on their personal information such as address change, interested party, billing and reissue of policy. . Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background. 2. Graduates only3. Candidates with prior exp in email writing support will be preferred. 4....

Email analysis and support, data entry for efficient reporting and assist client specific tasks such as cancellation and issuance of remediation refund/s. 1. Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background. 2. Any graduates to be considered for this role. 3. Candidates with prior exp in email...

Hi Jobseekers,We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description -Job Title: Non-Voice Process ExecutiveLocation: Noida, Uttar PradeshJob Type: Full-TimeExperience Required: 0 to 5 years (Freshers and Experienced candidates welcome)Shift: 5.5 days working with one Rotational offs /...

DescriptionCase Lifecycle Management: Handle customer cases from initiation to closure using designated tools and systems, ensuring timely and accurate resolutionWritten Communication: Draft professional, client-specific email responses and case notes that are grammatically sound and contextually appropriateCustomer Query Resolution: Address complex customer...

Roles and ResponsibilityManage and coordinate non-voice and backend operations efficiently.Provide excellent customer service and support to clients via phone, email, or chat.Develop and implement process improvements to boost productivity and quality.Collaborate with cross-functional teams to achieve business objectives.Analyze data and metrics to identify...

DescriptionCase Lifecycle Management: Handle customer cases from initiation to closure using designated tools and systems, ensuring timely and accurate resolution.Written Communication: Draft professional, client-specific email responses and case notes that are grammatically sound and contextually appropriate.Customer Query Resolution: Address complex...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexityAverage Handle TimeQuality Assurance (Finished Product Quality) Measurement of the customer service representative's skillsAuthentication -...

Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to their contracts. Some bit of outbound calling is also required depending on the complexity Average Handle Time  Quality Assurance (Finished Product Quality) Measurement of the customer service representative's skills Authentication -...

Hiring For Noida LocationInternational Process - Non VoiceRole - Customer Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Should be comfortable with Night ShiftsCab services will be provided.Casual leaves will not be provided for the first three months.Under Graduate and Fresher can Apply.Salary for Fresher - 20K + 2K PLIWith...

Helps in processing changes manually and online on their personal information such as address change, interested party, billing and reissue of policy. Assists Property management and leasing office about their concerns and request for coverage details. Process Payments, Cancellations, Discuss coverage questions, ,Endorse policies (add coverages, remove...