India Delivery Head

7 days ago


Noida, Uttar Pradesh, India ScaleHealthTech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About ScaleHealthTech:

ScaleHealthTech is "The strategic and trusted Partner" for some of the most reputed healthcare organization in the Digital Transformation journey. Digital as a core strategy enabler and accelerator, we help healthcare stakeholders across the value chain deliver on their business transformation goals in a sustainable manner. ScaleHealthTech is a CHIME Foundation Partner besides member of HIMSS GA & DV Chapters.

Headquartered in Atlanta, GA, with Center for Digital Health Innovation in Noida ( New Delhi), supplemented by our digital delivery centers in Bengaluru, Hyderabad and Lucknow, we are the transformation catalyst to leading health systems, healthcare non-profits, healthcare software companies and the health plans.

We are seeking an experienced, dynamic, highly motivated India delivery head who can scale operations, inspire teams, and influence C-level executives in the US Healthcare. Passion for innovation in healthcare IT focusing, AI/ML, patient engagement, interoperability, enterprise business applications such as Workday, Salesforce , Service Now and cloud-native architectures.

What we are looking for:

Experience:

  • 15+ years in IT services Industry, with at least 10+ years in the US healthcare delivery leadership roles managing offshore/onshore healthcare engagements.
  • Proven track record of leading, delivering $ M delivery portfolios and scaling global delivery centers for a company of repute.
  • Demonstrated success in delivering multiple healthcare software products & programs (EHR, interoperability, HCM/ERP, population health, payer analytics, digital front door solutions).
  • Prior experience in US onsite short or long term preferred.

US Healthcare Domain Expertise:

  • Deep knowledge of U.S. Healthcare ecosystem: provider workflows, payer systems, population health, revenue cycle, claims, and regulatory landscape, consumer experience/ digital front door, U.S. healthcare reporting (HEDIS, CMS quality metrics)
  • Should have build, managed and delivered multiple healthcare software projects and products focusing US based Health Systems, Health Plans, Healthcare ISV's.
  • EHR Expertise: Epic, Cerner, Meditech, Allscripts with hands-on leadership in EHR integration, HL7/FHIR interfaces, and upgrades.
  • Interoperability: TEFCA, CMS 9115-F/0057-F rules, HL7 v2/v3, FHIR, CDA, ONC mandates, healthcare data unification across EHR, labs, claims, and SDOH.
  • Regulatory/Compliance: HIPAA, HITECH, HITRUST, SOC2, GDPR; FDA Class II/III validation a plus.

Leadership & Delivery:

  • Should have proven experience in leading, managing distributed engineering teams across India and U.S with a mix of developers, architects, project managers, QA, DevOps, HL7/FHIR specialists, and data scientists.
  • Strong P&L ownership: optimizing margins, utilization, cost efficiency while maintaining high client satisfaction.
  • Boardroom presence: experience working with health systems CIOs, CDOs, CMIOs, CNIOs, and senior payer/provider executives.

Education & Certifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • Preferred: MBA with specialization in Technology/Operations.
  • Certifications: PMP, SAFe/Agile, ITIL, HL7/FHIR, HITRUST, or Epic/Cerner certifications.

Location:
Bangalore, HYD, Noida, Gurgaon, Pune, Chennai

Job duties and core Responsibilities:

Delivery and Execution:

  • Own
    end-to-end delivery
    of healthcare products and projects, including
    patient-centric apps, population health solutions, care management platforms, payer analytics, and ERP/HCM modernizations (Oracle, Workday, Salesforce, Infor – IT Professional Services)
    .
  • Establish delivery processes (Agile, scaled Agile, DevOps) tuned for
    healthcare regulatory and patient-safety environments
    .
  • Drive
    on-time, compliant delivery
    with measurable outcomes , backlog reduction, cost efficiency, faster go-lives

Talent & Team Development

  • Hire, build and scale multi-disciplinary teams with skills in
    engineering, Workday, Oracle HCM, SalesForce, Next JS, Cloud Architect, HL7/FHIR interface development, healthcare data engineering, QA/validation under HIPAA/FDA guidelines, cloud/AI/ML in healthcare
    .
  • Foster training, certifications, and partnerships to ensure teams are
    ahead of U.S. healthcare technology trends
    .
  • Mentor leaders who can run pods for
    Cerner support, HL7/FHIR integration, Workday/ERP, offshore analytics and 24×7 monitoring
    .

Client & Stakeholder Engagement

  • Act as senior single point of
    delivery leader contact for the U.S. based CIOs, CDO's, CMIOs, CNIOs, and payer technology executives
    , ensuring projects align to business, clinical, and compliance needs.
  • Support business development by shaping
    solutions, RFP responses, and offshore cost models
    with quantifiable impact.
  • Serve as a trusted
    advisor on healthcare IT delivery strategy
    not just an execution partner.

Compliance & Security Oversight

  • Ensure all delivery adheres to
    HIPAA, HITECH, HITRUST, SOC2, GDPR
    and other regional regulatory requirements.
  • Maintain data security best practices in
    offshore environments handling PHI/PII
    , balancing cost savings with trust and compliance.
  • Drive readiness for external audits (CMS, ONC, HITRUST) and client security reviews.

Financial & Operational Leadership

  • Own
    P&L, budgets, utilization, and efficiency metrics
    of offshore operations.
  • Continuously optimize cost structures via automation, process improvements, and
    leveraging offshore talent pools
    .
  • Report delivery KPIs (quality, velocity, SLA adherence) to global leadership and clients.

Innovation & Thought Leadership

  • Be a ScaleHealthTech thought leader, promote our delivery capability,
    innovation across broad spectrum of digital health
  • Partner with product and architecture teams to ensure solutions are
    scalable, interoperable, cloud-native
    , and aligned with
    emerging U.S. healthcare mandates
    .
  • Represent ScaleHealthTech in the
    CHIME/HIMSS/ViVE/ HL7/ events , workgroup forums
    , strengthening credibility with clients and talent.


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