Analyst, Fulfillment
2 weeks ago
The Role: Analyst, Fulfillment - MI
The Team: The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients by processing Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. The team works 24/5, liaison very closely with the Sales Representatives, Account Managers and Product Managers in understanding the client requirements and configuring the entitlements and capabilities suiting client needs. Client on-boarding is one of the most critical functions as it directly impacts client experience/delight, servicing, and relationships all of which, in turn, impact ACV. As businesses get more competitive, we need to ensure that clients onboard process is handled quickly as we deal with entitlements on products and contents what S&P offers.
Whats in it for you:
In this role, you will work very closely with the frontline commercial team in understanding the client requirements and enabling the products and services access the client is looking for. You will get exposure to the different products, services and data S&P deliver/offer to clients via various delivery platforms You will get challenged on a daily basis with a steep learning curve.
Responsibilities:
Collaborate closely with Sales Representatives and Account Managers in understanding the clients requirements and configuring client accounts with relevant entitlements and capabilities based on the contract the client signed for. Need to ensure that he/she does the needful checks and balances before turning on and off the access to the clients. Process Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. Ability to work on multiple entitlements process. Work closely with Order-To-Cash teams to get client onboard smoothly whenever required Respond to requests for information in a timely, professional and positive manner Quick in decision-making on client platform onboarding issues and client access issues. Able to perform root cause analysis for any client access issue and come up with a preventive solution Adapt systems and applications used internally The individual should proactively find ways to improve the overall teams efficiency by recommending process improvements with LEAN and Automation ideas and also strive towards the successful implementation of the ideas.
What are we looking for? Strong customer service skills to effectively work and resolve Fulfillment cases. The employee will be expected to work well within a team and demonstrate exceptional learning agility, creativity and problem-solving ability. Must possess a diagnostic approach to assist our internal stakeholders including frontline Commercial teams and Product Managers/Owners Strong analytical and interpersonal skills. Possess excellent verbal & written communication skills Fluency and eloquence in English are required. Knowledge of MS Office products is a must. Experience with Salesforce is a plus.
Amenable for Hybrid work setup (2x a week in-office) Its mandate to work in rotational shifts and more specifically in Late Evening/Night Shift
-
Analyst, Fulfillment
5 hours ago
Hyderabad, Telangana, India S&P Global Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout the Role:Grade Level (for internal use):07S&P Global CorporateThe Role: Analyst, Fulfillment - MIThe Team: The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients...
-
Ecommerce Analyst
3 weeks ago
Hyderabad, Telangana, India, Telangana Zurn Elkay Water Solutions Full timeEcommerce Pricing Analyst Location: HyderabadTeam: Digital Marketing | Experience: 3-5 yearsWe’re looking for a detail-driven Ecommerce Pricing Analyst to take full ownership of our Amazon pricing strategy. This individual contributor role is central to Zurn’s ecommerce success—driving revenue, enforcing MAP/MSRP policies, and optimizing product...
-
Associate Analyst
1 week ago
Hyderabad, Telangana, India Novartis Full time ₹ 5,00,000 - ₹ 15,00,000 per yearSummaryMonitor end to end order fulfillment process from customer order receipt until goods are ready to be shipped to customerAbout the RoleAssociate AnalystLocation – Hyderabad #LI HybridAbout the Role:Monitor end to end order fulfillment process from customer order receipt until goods are ready to be shipped to customerKey Responsibilities:Data exchange...
-
Oracle WMS Functional Analyst
2 weeks ago
Hyderabad, Telangana, India RapidQube Digital Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWeRapidQube Digital Solutionsare HiringOracle WMS Functional AnalystAre you anOracle WMS expertlooking to take your career to the next level?Join our dynamic Manufacturing & Costing team as an Oracle WMS Functional Analyst, where you'll bridge business challenges with cutting-edge Oracle EBS/Fusion WMS solutions.Role: Oracle WMS Functional AnalystExperience:...
-
Oracle WMS Functional Analyst
2 weeks ago
Hyderabad, Telangana, India RapidQube Digital Solutions Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDescription : We RapidQube Digital Solutions are Hiring Oracle WMS Functional Analyst. Are you an Oracle WMS expert looking to take your career to the next level? Join our dynamic Manufacturing & Costing team as an Oracle WMS Functional Analyst, where youll bridge business challenges with cutting-edge Oracle EBS/Fusion WMS solutions.Role : Oracle...
-
Growth Analyst
6 hours ago
Hyderabad, Telangana, India Saras Analytics Full time ₹ 6,00,000 - ₹ 18,00,000 per yearWe are a leadinge-commerce-focused analytics firm, working withfast-growing, mid-market e-commerce brandsin theUSthat generate a cumulative$20B+ in revenue. Our customers adoptcutting-edge best practices, and we provide data-driven insights that help them optimize revenue, reduce costs, and drive profitability. As aGrowth Analyst, you'll have direct exposure...
-
Security Analyst
7 days ago
Hyderabad, Telangana, India Infor Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGeneral informationCountryIndiaStateTelanganaCityHyderabadJob ID45869DepartmentInformation TechnologyDescription & RequirementsThe responsibilities of a SOC Analyst include analyzing and triaging detections in our security tools, liaising with the Global Services Help Desk to resolve end user tickets, containing and escalating security incidents, and...
-
Business Analyst
1 week ago
Hyderabad, Telangana, India Scimplify Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout UsWe are a speciality chemicals manufacturing company with a full stack solution from R&D to manufacturing and doorstep delivery of innovative chemicals. Headquartered in Bengaluru, India we cater to pharmaceutical, agrochemical, industrial chemicals, personal care, and home care industries.Our B2B fulfillment platform supports businesses globally in...
-
Business Analyst
6 days ago
Hyderabad, Telangana, India Radiant Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Work with business stakeholders to understand and collate the analytics and reporting requirements.Analyze and conduct feasibility studies of the requirements.Collaborate with the capabilities team to Identify the source systems, source data set, source tables needed to fulfil the requirements.Convert the functional requirements to...
-
Resource Management Analyst
2 weeks ago
Hyderabad, Telangana, India Highradius Full time ₹ 45,00,000 - ₹ 80,00,000 per yearResponsible for managing resource allocations across multiple segments in consulting. He/ She will be assisting the Manager and Segment Leads in allocating and leveling resources to optimize the HRC segment portfolio. He/ She is also responsible for coordinating with multiple departments, including consulting operations and Delivery/Segment leaders to...