Associate Analyst

Monitor end to end order fulfillment process from customer order receipt until goods are ready to be shipped to customer

Associate Analyst

Location – Hyderabad #LI Hybrid

About the Role:

Monitor end to end order fulfillment process from customer order receipt until goods are ready to be shipped to customer

Key Responsibilities:

• Data exchange – ensure the data is processed for the order fulfillment process to be continued.
• Monitoring scope – ensure customer orders are transmitted to Novartis system and other related stakeholders timely.
• IDOC processing (intermediate document) – liaising with internal stakeholder for order creation.
• On time conversion of purchase requisition to purchase order, timely creation and monitoring of Inbound, Outbound and Goods Receipt.
• Creation and monitoring of any changes in the orders, back-order monitoring.
• Ensure full data accuracy and timeliness in all the deliverables as per customer expectations.
• Establishes and vigorously monitors and report KPIs and take proactive action to continuously strive for improvements.

Commitment to Diversity & Inclusion: :

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Essential Requirements:

• 1-3 years of work-experience in Order Management.
• Graduate or Postgraduate in Science / Pharmacy / Business Administration.
• Prior working knowledge of SAP - MM & PP is an advantage.
• Ensure blocks/issues in scope are removed/resolved/escalated within defined timeline SPOCs for stakeholders.
• Provide enhancements or area of improvements to the customers
• Work closely with the team, provide suggestions of process optimization, governance KPI reporting.
• Perform tool transactions to ensure order fulfilment.

Desirable Requirements:

• Robust influencing skills and ability to align stakeholders.
• Skilled at independently managing multiple tasks and projects, prioritising, and meeting deadlines.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us Learn more here:

You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Division

Operations

Business Unit

Universal Hierarchy Node

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Technical Operations

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.