Associate Business Analyst

1 day ago

Hyderabad, Telangana, India ICE Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description
Job Purpose
The Associate Business Analyst within the Commercial Business Operations team will help drive initiatives that improve how our teams work, support data-driven decision making, and gain hands-on experience with enterprise systems like Salesforce. This is an exciting opportunity to build a foundation in business analysis while working closely with senior analysts, sales and operations leaders, and technology partners.

Responsibilities

  • Collaborate with analysts and project teams to document current processes and help design future-state solutions.
  • Translate business challenges into actionable requirements by gathering, analyzing, and validating input from stakeholders.
  • Support the creation of functional and system requirements, incorporating feedback from subject matter experts and best practices.
  • Assist with walkthroughs of requirements for business, development, and QA teams.
  • Participate in quality assurance and user acceptance testing (UAT) to ensure solutions meet business needs and deliver value.
  • Contribute to change management by creating documentation, training materials, and supporting end-user adoption.
  • Stay current on Salesforce and analytics tools to recommend new capabilities and help optimize workflows.

Preferred Knowledge And Experience

  • Minimum 1 year of professional experience in business analysis, operations, or a related field.
  • Background in financial services, data services, or technology-driven environments.
  • Bachelor's degree in Business Administration, Finance, Data Analytics, Engineering, or related discipline.
  • Strong analytical skills with the ability to work with data, identify trends, and communicate insights.
  • Familiarity with sales, marketing, or revenue operations processes, and an interest in Customer Relationship Management (CRM).
  • Proficiency in Microsoft Excel (pivot tables, formulas, lookups).

  • Experience with the following a plus:

  • Business intelligence tools such as Tableau.

  • CRM platforms like Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, CPQ) or similar
  • Artificial Intelligence tools or concepts

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