Associate Analyst- MSS

4 hours ago

Hyderabad, Telangana, India The Hackett Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Job Description 



Associate Analyst applies well-honed consulting, project management and functional skills in the management of major client inquiries and short term projects. The Associate Analyst is expected to provide externally facing, client-ready responses to inquiries involving minimal review from Practice Leader and other team members. Associate Analyst shall assist the Marketing Department in the maintenance of their contacts database / other list management in  The Associate Analyst's work product will provide a clear response to each request, a summary of pertinent findings, combining empirical data, best practices insights and case studies, along with any summarized pertinent information. The Associate Analyst works closely with Global Marketing Managers and provides support to updating, maintenance and any other work related to SalesForce. 



Responsibilities 



Understand the values and vision of the organization and align the activities accordingly 



Protect the Intellectual Property 



Adhere to all the policies and procedures 



Work with other line functions to collect or provide relevant data 



Track and manage leads, opportunities, and customers through  



View, Edit, Create, Delete, Update, Retrieve the data/contacts on SalesForce as and when necessary 



Work on Email campaigns with Marketing team and updated the requirements based on specific campaigns 



Assist team members / internal clients in upgrading, updating, reviewing the existing database 



Conduct secondary research to find company and contact related information for updating in SalesForce 



Essential Skills 



Job  



Must be an MBA from a Business school of repute  



Excellent written and verbal communication skills are essential 



Should have knowledge on quantitative/ data analytics and research skills 



Should be organized and focused on delivering research tasks within defined deadlines 



Must be dynamic, flexible and possess perseverance skills 



Proficiency in customer relationship management  



Must have knowledge of or any other CRM tool 



Knowledge of marketing automation tool like Eloqua 



Personal  



Should have understanding of business objectives and organization structure 



The candidate must have strong work ethics and trustworthiness  



The candidate should possess attention to detail and also maintain confidentiality and integrity 



Must be highly collaborative and be a team player with commitment to excellence  



Preferred Skills 



Job 



Must be proficient in Microsoft Office (Excel, PowerPoint) 



Self-motivated, fast learner with the ability to operate independently 



Personal  



Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach 


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