Shipping Executive

2 days ago

Pune, Maharashtra, India JSM Consulting Inc Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Hi

If interested pls connect on for further details.

Job Title: Product Support Specialist

Location: Pune, India

Experience Level: 0 to 3 Years

We are hirring

  • For candidates with 0 years of experience:

  • Must have a degree in Naval Architecture.

  • For candidates with less than 2 years of experience:

  • Experience in a Ship Design Firm or plan review.

  • Exposure to Design, Engineering, or Classification Societies is preferred.

Preferred candidate profile

Education & Experience

  • Graduate degree in Naval Architecture, Marine Engineering, or a related field.
  • 0-5years of relevant experience in naval architecture, marine engineering, ship designer, shipyard,ship management or related industry.
  • Experience using Asset Management and/or Lifecycle Management (EAM/PLM) platform is a

plus.

  • Exposure to digital technology products/ product management/ client support will be an

advantage.

  • Experience in Business Analysis in software product development is preferred.

What You Will Do:


• Provide first- and second-line support for product users through ticketing system, email, chat, and

phone; troubleshoot issues end-to-end and deliver timely resolutions.


• Analyze and resolve technical challenges related to ABS software products (Freedom platform)

and related systems to address and resolve end-user issues effectively.


• Identify, analyze, and resolve software-related issues, including debugging and root cause

analysis.


• Proactively identify common user pain points and knowledge gaps; develop targeted training or

process improvements to close them.


• Deliver user-focused training, one-on-one coaching and technical guidance for customers and

internal users.


• Gain and use elevated access privileges to resolve client challenges, business rule exceptions and

system / data defects to reduce disruption to operations.


• Translate client feedback to the product owners for evaluation.


• Respond to user inquiries, provide guidance on application functionality, and escalate complex

issues to appropriate teams.


• Drive client success metrics (CSAT / NPS) and reduce response / resolution timelines and

escalations.


• Deliver prompt and high-quality technical support and communicate effectively in written

(emails) and verbal communication, ensuring excellent customer satisfaction.


• Create and maintain documentation for troubleshooting steps, solutions, and application processes.


• Collaborate with technical writers to develop technical reports, documentation, and presentations.


• Contribute to the internal knowledge base by documenting resolutions and sharing insights with

the team.


• Conduct research and analyze user data, including usage patterns and retention rates, to support

client projects and internal initiatives.


• Work closely with engineers, surveyors, product development, and client services teams to ensure

seamless project execution.

  • Executive

    3 weeks ago

    Pune, Maharashtra, India, Maharashtra DeHaat Full time

    Sea Freight Management Executive/Sr Executive - Pune (High Volume)Challenge Accepted! Lead our fast-paced sea freight operations (2,000+ containers annually) in Pune!Who You Are:A seasoned Sea Freight Logistics Manager (5+ years) with a proven track record.A master negotiator, squeezing the best rates from shipping lines.An import/export whiz, navigating...

  • Operation Executive

    2 days ago

    Pune, Maharashtra, India Dashmesh Singapore Pte Ltd Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Join Our Team as an Operation Executive at SG Shipping Private LtdLocation: Pune, IndiaCompany: SG Shipping Private LtdPosition Type: PermanentDepartment: OperationAre you a dynamic and detail-oriented professional looking to make a significant impact in the maritime industry? SG Shipping Private Ltd is seeking an Operation Executive to join our team...

  • Business Development Executive

    3 days ago

    Pune, Maharashtra, India Equipoptimizacions Software Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Were Hiring – Business Development ExecutiveEquipOptimizacions Software Pvt. Ltd. (EOS India) is looking for a dynamic and driven Business Development Executive to join our growing global teamWhat we're looking for:Excellent verbal and written communication skillsExperience in the shipping and logistics industry (preferred)Exposure to international client...

  • Logistic Executive

    7 days ago

    Pune, Maharashtra, India Bm Cloud consultancy Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title : Logistic Executive/ Officer – Logistic & Supply chainLocation : Pune, IndiaReports To : Export ManagerJob Summary: The Logistics Assistant will support the Export Manager in managing end-to-end logistics for pharmaceutical products. The role involves assisting with export documentation, overseeing cargo stuffing at factories, supervising port...

  • Executive Ocean Operations

    2 hours ago

    Pune, Maharashtra, India ATA Freight Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Position OverviewThe Executive Ocean Operations will play a critical role in managing end-to-end ocean freight shipments, primarily on the Asia trade lane. This role includes complete shipment coordination, documentation handling, and collaboration with cross-functional teams to support John Deeres growing logistics operations.Key Responsibilities:End-to-End...

  • Asst. Manager/ Executive

    1 week ago

    Pune, Maharashtra, India Veko Care Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description1. Export & Import Logistics OperationsManage complete logistics activities for pharmaceutical formulations through Air & Sea modes.Liaise with freight forwarders, shipping lines, airlines, and CHA to ensure timely booking and smooth movement of consignments.Plan shipments based on production schedules,market demand, and customer...

  • Logistics Traffic Operations Executive Freight Forwarding

    1 week ago

    Pune, Maharashtra, India HR Innovation Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Traffic Operations Executive / Coordinator Freight ForwardingExperience Required: 25 YearsLocation: pune PimpriEducational Qualification: • Graduate/Postgraduate in Logistics, Supply Chain, International Business, or related field. • Certification in Freight Forwarding, Shipping, or Export-Import Management (preferred).ConTACT no JDThe role...

  • Logistics Executive-Import,Export Expertise

    2 weeks ago

    Pune, Maharashtra, India Anushka Corporate Solutions Full time

    Title: Logistics Executive-Import, Export ExpertiseLocation: Pune Baner*Experience* : 3 to 5 YearsEducation - Graduate in Logistics, Supply Chain, or Commerce (MBA preferred).JDStrong knowledge and background Chemical Manufacturing .Excellent communication, coordination, and MS Office skills.Handle domestic and international shipments.Prepare and file...

  • Sr Executive

    2 weeks ago

    Pune, Maharashtra, India HR Innovation Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    our one share can give Job who need it**Relocation candidates apply**Shortlisted candidates directly Company HR call him**Contact HR* *Position: Sr.Import Executive**Dept - Logistics**Email **Experience* : 48 years*Budget: lpa**Education* : Any Degree*Location: Hadapsar, Pune , Wadki**Key Responsibilities* :1. Oversee & manage all aspects of *import & export...

  • Walk-in Interview

    2 days ago

    Pune, Maharashtra, India Shipco IT Pvt. Ltd. Full time ₹ 28,80,000 - ₹ 45,00,000 per year

    Roles & ResponsibilitiesBachelor's degree in any stream is required.Freshers or candidates with relevant experience in the specified processes or departments are welcome to apply.Must be willing to work in all shifts, including night shifts.Skill Sets:Accounts ExecutiveExperience in Accounts Payable (AP) and Accounts Receivable (AR) processes.Handling...