Warehouse & Logistics Executive

3 days ago

Delhi, Delhi, India FCML Distributors Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

About the Role

We are looking for a detail-oriented and proactive Logistics Executive who will manage end-to-end logistics operations and coordination between the warehouse team, internal departments, vendors, and customers. The ideal candidate must have strong communication skills, excellent follow-up ability, and a solid understanding of dispatch and order management.

Key Responsibilities1. Coordination & Communication

  • Coordinate daily with the warehouse team regarding stock availability, picking, packing, and dispatch status.
  • Work closely with internal teams (Sales, Finance, Customer Support) for smooth order processing.
  • Coordinate with courier partners and transporters for vehicle arrangement and shipment scheduling.

2. Order Management & Follow-Up

  • Take complete responsibility for order follow-up, ensuring timely processing from receiving the order to dispatch.
  • Maintain continuous follow-up with the warehouse team on pending orders, urgent orders, and order delays.
  • Share order status updates with sales teams and customers as required.
  • Track orders until delivery and ensure proper closure with delivery proofs.

3. Dispatch & Delivery Management

  • Ensure timely dispatch of all customer orders.
  • Track shipment movements and handle delivery-related issues such as delays, missing shipments, or wrong deliveries.
  • Maintain accurate records of AWB numbers, LR copies, challans, and other dispatch documents.

4. Inventory & Documentation

  • Coordinate stock movements, inter-warehouse transfers, and verify inventory records.
  • Prepare daily and weekly logistics MIS reports.
  • Prepare documents such as e-way bills, invoices, delivery challans, etc.

5. Vendor & Transport Management

  • Liaise with transporters for rates, delivery schedules, and special shipment requirements.
  • Handle escalations with courier partners if any shipment issues arise.

6. Process Improvement

  • Identify gaps in dispatch, order flow, and logistics processes and suggest solutions.
  • Ensure compliance with company SOPs for dispatch and stock handling.

Skills & Competencies

  • Excellent communication and coordination skills.
  • Strong follow-up ability—especially for order tracking.
  • Good understanding of warehouse operations, courier processes, and logistics documentation.
  • Proficient in MS Excel/Google Sheets.
  • Problem-solving mindset and ability to work under pressure.

Job Types: Full-time, Permanent

Work Location: In person

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