Cluster Manager/Manager

6 days ago

Gurgaon, Haryana, India Home Credit Full time

Job Summary:

We are seeking an experienced Reporting & Billing Assistant / Cluster Manager with strong analytical, reporting, and data visualization skills to oversee and manage our organization's Management Information Systems. The ideal candidate will be proficient in tools such as Power BI and Tableau, and have experience in developing dashboards, data models, and generating actionable business insights.

Key Responsibilities:

  • Lead the design, development, and maintenance of MIS reports and interactive dashboards using Power BI and Tableau.
  • Manage and maintain large datasets from multiple sources, ensuring data integrity and accuracy.
  • Develop automated reports and real-time analytics solutions to support business decision-making.
  • Collaborate with cross-functional teams (Finance, Strategy etc.) to gather reporting requirements and implement customized solutions.
  • Perform data mining, trend analysis, and statistical reporting to provide business insights.
  • Oversee database management systems and ensure secure and optimized data storage.
  • Provide user training and support for BI tools across departments.
  • Establish and enforce data governance and reporting standards.
  • Monitor system performance and implement improvements.
  • Stay updated on new BI technologies and recommend enhancements where appropriate.

Required Skills & Qualifications:

  • Bachelors degree
  • 5+ years of experience in MIS, Data Analytics, or Business Intelligence roles.
  • Proven experience with Power BI, Tableau.
  • Strong understanding of data modeling and data warehousing.
  • Proficient in Excel (Advanced level) and other MS Office tools.
  • Knowledge of Python and other analytics languages is a plus.
  • Ability to interpret complex data and communicate findings in a clear, concise manner.
  • Excellent organizational and project management skills.
  • Strong attention to detail and commitment to data accuracy.
  • Team-oriented with excellent interpersonal and communication skills.
  • Oversee daily billing operations to ensure timely and accurate invoicing.
  • Develop, implement, and maintain billing policies and procedures to ensure compliance with internal controls and external regulations.
  • Manage a team of Reporting & Billing, ensuring proper training, productivity, and quality of output.
  • Coordinate with Finance teams to resolve billing discrepancies and disputes.
  • Design and maintain interactive dashboards and reports using Power BI and Tableau to track billing metrics and aging reports.
  • Automate recurring financial and operational reports to reduce manual work and improve reporting timelines.
  • Analyze billing data to identify inefficiencies, errors, or opportunities for process improvement.
  • Provide insights and recommendations to senior leadership based on data analysis.
  • Collaborate with teams to ensure proper data integration between billing systems and reporting platforms.
  • Strong proficiency in Power BI and/or Tableau for financial reporting and dashboard creation.

Preferred Experience (Nice to Have):

  • Experience in integrating BI tools with ERP systems (e.g., SAP)
  • Certification in Power BI or Tableau.

Key Performance Indicators (KPIs):

  • Accuracy and timeliness of reports delivered
  • Adoption rate of dashboards across departments
  • Efficiency improvements from BI implementations
  • User satisfaction score from internal stakeholders

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