Salesforce service cloud

2 days ago

Bengaluru, Karnataka, India NAZZTEC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title:
Software Development Lead – Salesforce Service Cloud

Location:
Bengaluru

Experience Required:
Minimum 5 years in Salesforce Service Cloud

Education:
15 years of full-time education

Job Summary:

We are looking for a highly skilled
Software Development Lead
with expertise in
Salesforce Service Cloud
and
Salesforce Lightning Web Components (LWC)
. In this role, you will lead software development initiatives, oversee end-to-end implementation, and ensure that project deliverables align with client requirements. You will be responsible for guiding and mentoring your team, collaborating with cross-functional teams, and making key technical decisions to drive project success.

Roles & Responsibilities

  • Serve as a
    Subject Matter Expert (SME)
    in Salesforce Service Cloud.
  • Lead and manage the software development team, ensuring high performance and accountability.
  • Take ownership of team-level decisions and contribute to organization-wide strategic discussions.
  • Collaborate with multiple teams to influence and contribute to key project decisions.
  • Provide effective solutions to complex technical problems within and across teams.
  • Facilitate
    knowledge-sharing sessions
    to enhance technical capabilities of the team.
  • Monitor project progress, ensuring alignment with client requirements, timelines, and quality standards.
  • Mentor and support team members to foster growth and knowledge advancement.

Professional & Technical Skills

Must-Have Skills:

  • Proficiency in
    Salesforce Service Cloud
    .
  • Strong expertise in
    Salesforce Lightning Web Components (LWC)
    .
  • Solid understanding of
    software development methodologies
    .
  • Hands-on experience with
    Salesforce integration
    with other platforms.
  • Strong problem-solving and troubleshooting skills.
  • Familiarity with
    Agile project management practices
    .

Additional Information

  • This position is
    based at our Bengaluru office
    .
  • Candidates must have
    a minimum of 5 years of relevant Salesforce Service Cloud experience
    .
  • A
    15 years full-time education
    is mandatory.

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