Customer Service Representative

17 hours ago

Mumbai Metropolitan Region, India 4 Minute Mile Marketing Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

4 Minute Mile Marketing Services Pvt Ltd is inspired by Roger Bannister's legendary achievement of running the first sub-four-minute mile, symbolizing determination, innovation, and teamwork. As a Marketing Consulting & Solutions Firm, we are committed to delivering groundbreaking solutions. Since 2012, we have partnered with leading brands across various sectors, including FMCG, Retail, Automobiles, Banking, and Consumer Finance. We are proud to serve clients like Coca-Cola, Hindustan Unilever, Britannia, Tata Tea, Philips, and Castrol, driving impressive results through our expertise in consumer promotions, retailer loyalty programs, strategic alliances, and more.

Role Description

This is a full-time on-site role for a Customer Service Representative based in the Mumbai Metropolitan Region. The Customer Service Representative will handle tasks such as responding to customer inquiries, providing information about products and services, resolving issues, and ensuring customer satisfaction. This role requires effective communication skills, the ability to handle multiple tasks efficiently, and maintaining a high level of professionalism while working with customers.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in enhancing Customer Experience and maintaining quality service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and multitasking abilities
  • Bachelor's degree in Business, Communications, or a related field is beneficial
  • Previous experience in a customer-facing role is an advantage

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