Senior Travel Counselor

7 days ago


Delhi, Delhi, India CWT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

CWT, under the umbrella of American Express Global Business Travel (Amex GBT), is part of a leading software and services company specializing in travel, expense, and meetings & events. We operate globally with travel professionals and partners in over 140 countries, delivering savings, flexibility, and trusted service. Our solutions leverage a powerful combination of technology and human expertise to provide the best travel experiences at scale. American Express holds a minority interest in Global Business Travel Group, Inc. (GBTG), though GBTG operates independently.

Role Description

This is a full-time on-site role for a Senior Travel Counselor, located in Delhi, India. The Senior Travel Counselor will be responsible for providing excellent customer service, arranging travel plans, and ensuring customer satisfaction. This includes handling travel-related inquiries, booking flights, accommodations, and other travel services. The role requires maintaining effective communication with customers and team members to provide superior travel experiences.

Qualifications

·
3 years or more years' experience working as a Travel Consultant and should be a Graduate.

·    Advanced knowledge of GDS (Sabre and Amadeus)

·    Should have good geography knowledge.

·    A genuine passion for high-quality customer service — we care about our customers, and it's important to us that you do too.

·    Good verbal and written communication skills.

·    Strong teamworking skills.

·    A positive, "can-do" attitude.

  • ·    Willingness to learn and grow.


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