Retail Ops Manager required in Singapore
3 days ago
(Onsite)
Call/Whatsapp Ms. Chahat)
This is a full-time on-site role for Retail Ops Manager in Singapore.
Pay Scale SGD PM
** SERVICE CHARGES APPLICABLE
Company Description
Vinfinity Immigration is one of the leading and most trusted consultancies in the industry, serving over a thousand satisfied clients globally. We are dedicated to assisting clients with immigration to major destinations like the US, UK, Europe, Canada, Singapore, Malaysia, New Zealand, Australia, and more. Our consultancy boasts an impeccable success rate over the last 10 years, reflecting our commitment and expertise.
Role Description
The Retail Ops Manager will be responsible for overseeing daily retail operations, managing store activities, addressing customer service issues, and ensuring store performance. The role involves working closely with other departments to maintain operational efficiency and enhance customer satisfaction.
Retail Manager Responsibilities:
- Hire and train staff.
- Assign staff to shifts.
- Motivate staff members during busy shifts.
- Listen and respond to customers' complaints.
- Order stock for the store.
- Create and maintain monthly budgets.
- Prepare payslips for staff.
- Meet monthly and annual sales targets.
Qualifications
- Skills in Retail Operations and Store Management
- Experience in Operations Management and Analytical Skills
- Proficiency in Customer Service
- Strong leadership abilities and team management skills
- Excellent communication skills, both written and verbal
- Ability to work independently and effectively under pressure
- Bachelor's degree in Business Administration, Retail Management, or a related field
- Experience in the retail industry is an advantage
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