CX Associate

Key Responsibilities1. Customer Interaction Escalation HandlingConduct proactive customer calls to gather qualitative feedback and understand key pain points.Handle "Orange" and "Red" alert cases surfaced on the CX dashboard, ensuring timely resolution and closure with the relevant program team.Personally engage with detractors to understand issues, rebuild...

About Apnaapna is on a mission to transform careers through technology. Since 2019, we have connected 60+ million jobseekers with 250,000+ enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur, apna became India's fastest unicorn in 2021, achieving this milestone in just 21 months.Backed by...

About apnaapna is on a mission to transform careers through technology. Since 2019, we have connected 60+ million jobseekers with 250,000+ enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur, apna became India's fastest unicorn in 2021, achieving this milestone in just 21 months.Backed by...

About apnaapna is on a mission to transform careers through technology. Since 2019, we have connected 60+ million jobseekers with 250,000+ enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur, apna became India's fastest unicorn in 2021, achieving this milestone in just 21 months.Backed by...

This job is provided by Job Description - Customer Service AssociateKey Responsibilities-Serve as the first point of contact for customer order-related inquiries through phone, email, and chat.Perform triage and resolution of service/order-related requests, ensuring timely and accurate updates.Manage transactional queues related to scheduling, order status,...

About the role:Myntra is looking for a motivated and customer-focused Associate to support initiatives aimed at enhancing Delivery Speed and Customer Experience (CX). This role is ideal for someone with around six - ten years of work experience in Supply Chain, analytics and project management with a passion for driving improvements. The successful candidate...

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations.Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR...

As aSr Solution Expertfocused on Customer Experience (CX), you play a pivotal role in driving the adoption and success of orange CX solutions. Your expertise lies in understanding and promoting technology solutions related to Voice, CPaaS (Communication Platforms as a Service), Contact Center, and next-generation AI. As aSr Solution Expertfocused on Customer...

We're looking for a hands-on, execution-focused Marketing Associate who can thrive in afast-paced AI SaaS environment. You'll play a crucial role in driving our GTM execution engine across digital channels, events, and lifecycle marketing.This is not a "just post on social" role - we need someone who can own outcomes, workcross-functionally, and think like a...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Global Consumer Experience...