Voice non Voice Call Centre Fresher

6 days ago


Delhi, Delhi, India ADVANTAGE INFRABUILD Full time ₹ 10,818 - ₹ 2,19,374 per year
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell services when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Type: Full-time

Pay: ₹9, ₹17,934.78 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)

Work Location: In person



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