Talent Acquisition Lead

About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names
Our People With over 1,500 team members across 15 countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home
Our Impact Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen
Learn more about us on our YouTube Channel or Blog Posts
Who You Are: We are seeking a seasoned and consultative Lead Talent Acquisition Specialist to drive full-cycle, non-technical hiring across global regions, with a primary focus on India and the U.S. This individual contributor role is ideal for someone who thrives in a strategic, high-impact recruiting environment and brings strong ownership to every stage of the hiring process. You will lead recruitment efforts for a wide range of business functions—including Marketing, Sales, Finance, Legal, People, and Operations—while partnering closely with senior stakeholders. Though this role does not involve direct people management, it offers significant influence and visibility, playing a key role in shaping and elevating our global talent acquisition strategy. What You'll Be Doing: Independently manage full-cycle recruitment for non-technical roles across business functions in India and the U.S. regions. Conduct strategic intake meetings to define hiring needs, set expectations, and advise hiring managers on best practices. Design and execute innovative sourcing strategies to attract high-quality, passive and active non-technical talent across regions. Provide data-driven insights on talent availability, compensation trends, and competitive benchmarking to inform hiring decisions. Ensure an exceptional and inclusive candidate experience from first touch to offer stage, maintaining speed and quality at every step. Use recruiting metrics and reporting to drive pipeline visibility, improve conversion rates, and optimize time-to-hire and quality-of-hire. Collaborate on recruitment process improvements, including interview calibration, structured hiring, and operational efficiency. Serve as a thought partner and mentor to junior recruiters, sharing best practices and supporting team-wide learning. What You'll Bring: 8 years of experience in non-technical talent acquisition, preferably in high-growth SaaS or global startup environments. Proven ability to lead complex, cross-functional searches independently and with minimal supervision. Strong consultative skills with the ability to influence stakeholders using data, market trends, and strategic insights. Experience building and presenting talent maps, pipeline health reports, and other sourcing metrics to senior stakeholders. Demonstrated success in global hiring, navigating different cultural expectations and labor markets (especially India and U.S.). Expertise in candidate engagement, sourcing platforms, and diversity hiring strategies. Familiarity with Applicant Tracking Systems (ATS) such as Lever, Greenhouse, or equivalent. Exceptional communication, follow-through, and prioritization skills in a fast-paced, distributed work environment. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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