Telemarketing Executive

4 days ago

Bengaluru, Karnataka, India Homcrafts Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Responsibilities & duties:


• Cold call people using a given phone directory to sell products / Services


• Answer incoming calls from prospective customers


• Use scripts to provide information about product's features, prices etc. and present their benefits


• Ask pertinent questions to understand the customer's requirements


• Persuade the customer to buy by demonstrating how merchandise or services meet their needs


• Record the customer's personal information accurately in a computer system


• Deal with complaints or doubts to safeguard the company's reputation


• Go the "extra mile" to meet sales quota and facilitate future sales


• Keep records of calls and sales and record useful information

Skills / attributes required:


• Proven experience as telemarketer or similar sales/customer service role


• Proven track record of successfully meeting sales quotas preferably over the phone


• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Excellent communication and presentation skills


• Proficient in English


• Skilled in negotiation and dealing with complaints


• Persistent and results-oriented

Qualifications / experience required:


• 1-2-year(s) experience in telemarketing

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