Telemarketing and Customer Service Executive

2 days ago


Bengaluru, Karnataka, India Decon Management Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position: Telemarketing & Customer Service Executive

Key Responsibilities:

Database Creation & Customer CRM Maintenance (Retail PV, Retail Thermal/Heat Pumps)

• Create up to date database of dealers/customers for following verticals

o Retail PV EPCs Karnataka, Tamil Nadu

o Retail Thermal/Heat Pump Dealers Karnataka, Tamil Nadu

• Maintain the database and keep adding new names to the database based on field sales inputs

Telemarketing/Whatsapp Promotions & Lead Generation for Sales

• Daily telemarketing to dealers/customers for retail

• Whatsapp messaging on regular basis to the dealers

• Maintain a retail lead pipeline to be reported on weekly basis

• Pass on leads/requirements to field sales teams and assist in conversions

• Track status of leads and conversions

Customer Service Enquiries, Lead Maintenance and Followups

• Take enquiries of customer service or AMC from direct customers

• Maintain enquiry pipeline for customer service and track status of service fulfillment

• Followup with customer after work done and ensure they are satisfied/take feedback

AMC Calendar Maintenance

• Maintain an AMC calendar and highlight due dates to the team

• Develop AMC SOP sheets for training external vendors/partners

Preferred Profile

• Bachelors degree in Commerce (B.Com) or related field.

• Prior experience in telemarketing is mandatory

• Good communication skills, positive personality with ability to handle customers of all kinds

• Proficiency in MS Word and MS Excel.

• Strong attention to detail and time management skills with dedicated daily reporting

• Ability to work independently

• Fluency in English, Hindi and Kannada preferred. Tamil/Telugu a plus.



  • Bengaluru, Karnataka, India Technimus Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication...


  • Bengaluru, Karnataka, India Homcrafts Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities & duties:• Cold call people using a given phone directory to sell products / Services• Answer incoming calls from prospective customers• Use scripts to provide information about product's features, prices etc. and present their benefits• Ask pertinent questions to understand the customer's requirements• Persuade the customer...

  • Customer Service

    7 days ago


    Bengaluru, Karnataka, India NatWest Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service & Operations Unit Leader, AVP Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activities We'll look to you to lead by example by making customer...


  • Bengaluru, Karnataka, India Merrys Info-tech & New-Gen Educare Full time ₹ 3,07,456 - ₹ 3,84,329 per year

    Job Description:We are seeking a dynamic and motivated Sales & Telemarketing Executive with excellent communication skills and basic Arabic language knowledge. The ideal candidate will be responsible for generating leads, following up with potential customers, and supporting backend sales operations to achieve the company's sales targets.Key...


  • Bengaluru, Karnataka, India Prerana Motors Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are hiring Customer service Executive Profile for Bangalore Lalbagh LocationIf you have a similar experience apply on thisExecutive Customer Service (Care).We are an automobile dealership for Tata Motors Ltd., looking for talentedTelemarketers to join our Motor Insurance Renewal team at central Bangalore.You will be responsible for timely renewals of our...


  • Bengaluru, Karnataka, India Sutra Services Pvt. Ltd Full time ₹ 60,000 - ₹ 1,80,000 per year

    Job Title: Telemarketing SupervisorLocation: Colombo, Sri LankaEmployment Type: Full-timeGender: Open (Male / Female)Vacancies: 01About usBOMT/BOH (parent company - overseas) is a Colombo-based service company thatsupports international BPO operations and expat teams by providing end-to-endlogistical and operational assistance. We work in close partnership...


  • Bengaluru, Karnataka, India Dtech Information technology and outsourcing pvt limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a motivated and detail-oriented Customer Service Executive with experience in the freight forwarding industry. The ideal candidate will manage air and sea export operations, provide exceptional customer service, ensure accurate documentation, and maintain strong follow-up to meet client and company requirements.Key Responsibilities:Handle...


  • Bengaluru, Karnataka, India Matrimony Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Greetings from "" We are hiring for Kannada Telesales process (Basic English required) Contact : Sushmita Office Address:No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist Role: Telecalling / Telemarketing Executive Functional Area: BPO,...


  • Bengaluru, Karnataka, India Straategic Hrd Consultancy Service Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Single Point of Contact for CustomersManage allocated Service agreements-mobilization to renewalExecute & Manage agreements in terms of profitability/risk/extra work orders/cost & riskPerformance & margin reviewsCoordinate with internal resources Required Candidate profile5+ years' exp in Service agreement / services business in manufacturing / processing...


  • Bengaluru, Karnataka, India Organo Mart Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Languages Required:Hindi (Fluent) and English (Fluent), both Mandatorily requiredRole DescriptionThis is a full-time on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing support, and maintaining high levels of customer...