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L2 Support System Administrator
2 weeks ago
Role: L2 Support - Back End
Exp: 4+ Years
Location: Hyderabad, Bangalore - Hybrid 3 Days in a Week WFO
Immediate Joiners Only
Excellent Communication Skills
Note: Candidates should be under contract employee with Publicis Sapient
Note: One F2F round of interview is Mandatory at any Publicis Sapient office
JD:
Integration knowledge - Umbraco, VTex, Stitch, Azure AD, REST APIs, SQl DB, Adyen (Payments)
Hands on Knowledge on - Rest APIs, Java, Microservices, Python, Azure Functions, Azure Services, Azure APIM
An L2 Back-End Support job description details responsibilities for providing advanced support to front-end applications and users, involving in-depth troubleshooting of issues escalated by L1 support, analyzing and resolving bugs, collaborating with developers to find solutions, and monitoring application health to ensure service continuity. Key tasks include performing root cause analysis