
Technical Support Engineer
14 hours ago
Technical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset.
Company details
Portkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in production.
Website:
Requirements
-
Minimum 3 years of hands-on experience with NodeJS or Python or GoLang
-
Excellent understanding of APIs, testing/debugging, and developer workflows
-
Familiarity with AI/LLM ecosystem (agents, RAG, MCP) and modern infra (Kubernetes, cloud, observability)
-
Strong communication skills with a knack for simplifying complex technical concepts
-
Prior experience in customer-facing technical roles
-
Currently working at a product-based company
Responsibilities
-
Act as the first line of technical support for enterprise customers using Portkey's AI Gateway and observability stack
-
Debug issues across APIs, SDKs, and integrations, working directly with engineering when needed
-
Reproduce, test, and validate customer-reported problems
-
Create clear technical documentation, guides, and troubleshooting playbooks
-
Partner closely with customers, ensuring smooth onboarding, quick resolutions, and exceptional experience
Job Details
Job location: HSR Layout, Bangalore (Work from Office)
Interview process
-
Intro call with founder
-
Technical round
-
Technical round
Important Note
ClanX is a recruitment partner, helping Portkey AI hire a Technical Support Engineer.
-
Technical Support Engineer
14 hours ago
Bengaluru, Karnataka, India Mazumdar Shaw Medical Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical)Location:Mazumdar Shaw Medical Foundation, BengaluruJob Type:Full-timeIndustry:Laboratory instruments / Engineering ServicesExperience:0–3 yearsSalary:Competitive and based on experienceShift:Day & Night Shift (rotational)About the Role:We are seeking a motivated and technically...
-
Technical Support Engineer
14 hours ago
Bengaluru, Karnataka, India iMerit Technology Full time US$ 90,000 - US$ 1,20,000 per yearThe Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and solutions to clients and internal teams. The role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.Responsibilities:Diagnose,...
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Mphasis Full timeJob DescriptionDescriptionWe are seeking a Technical Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical assistance and support to our customers, ensuring they have a seamless experience with our products.Responsibilities- Provide technical support to customers via phone, email, and chat.- Diagnose and...
-
Technical Support Engineer
12 hours ago
Bengaluru, Karnataka, India ClanX Full time US$ 80,000 - US$ 1,20,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset.Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in...
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full time US$ 90,000 - US$ 1,20,000 per yearWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Hireveda Full timeJob Description :- Own technical support tickets and resolve customer issues across product features.- Collaborate with engineering/product teams for escalations and fixes.- Help customers with API integrations, cloud deployments, and environment setups.- Maintain internal support documentation and guides.- Provide technical walkthroughs and build strong...
-
Technical Support Engineer
1 day ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
-
Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India Check Point Software Full timeWe are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical...
-
Technical Support Engineer
1 day ago
Bengaluru, Karnataka, India Coders Brain Technology Private Limited Full timeWe are looking for a proactive and highly communicative Tech Support / Platform Support Engineer lead to join our team. The ideal candidate will have hands-on experience in technical support across platforms, strong analytical skills, and the ability to troubleshoot issues effectively. Familiarity with JavaScript or related tech stacks will be a strong...
-
Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India ORDR Full timeOrdr is looking for a passionate and experienced Technical Support Engineer (TSE) to help us deliver world-class support to our customers and partners. In this role, you'll handle post-sales technical inquiries, troubleshoot complex issues, and ensure our customers get the most value from our products. This is a unique opportunity to join a fast-growing...