Customer Success Associate Manager
24 hours ago
Customer Success Associate Manager / Manager / Senior Manager
As part of our Customer Success team, youll ensure customer satisfaction, retention, and long-term success. The role focuses on driving client outcomes through effective onboarding, engagement, and continuous value realization.
Roles and Responsibilities- Build strong, trusted relationships with enterprise customers.
 - Understand customer objectives and align them with measurable business outcomes.
 - Oversee onboarding, adoption, and renewal processes.
 - Monitor account health and usage metrics to ensure customer satisfaction.
 - Identify and drive upsell and cross-sell opportunities.
 - Collaborate with internal teams to resolve customer challenges quickly.
 - Deliver regular business reviews and success reports.
 
- Bachelors degree (MBA preferred).
 - Experience range:
- Associate Manager: 14 years
 - Manager: 510 years
 - Senior Manager: 10 years
 
 - Strong relationship management and communication skills.
 - Analytical mindset with a focus on delivering customer value and measurable impact.
 - Experience in SaaS, Cloud, or Training industries preferred.
 
- Experience: years of related experience in sales is highly preferred.
 - Education: UG: Any graduate.
 - Job Location: Bangalore.
 
Please send your resume to: with "Customer Success Associate Manager / Manager / Senior Manager" as the subject line.
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