Voice and Chat Process

6 days ago


Kolkata, West Bengal, India Alois Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Experience Required:

  • Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.
  • Prior digital/call center experience preferred.
  • Familiarity with Microsoft Office applications.
  • Must possess excellent written and oral communication, listening, and comprehension skills.
  • Typing Speed 30 WPM with 94% accuracy
  • Must possess effective time management and organizational skills.
  • Stellar customer service skills and the ability to de-escalate customer frustration.
  • Superior problem-solving skills and the ability to work independently and objectively.
  • Dedication to the customer experience with the ability to build and maintain strong relationships.
  • Team oriented and self-motivated.


  • Kolkata, West Bengal, India Orcapod Consulting Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role & responsibilitiesVoice and Chat ProcessPreferred candidate profileGood Communication SkillsCustomer ServiceCustomer Handling


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Hiring: International Chat ProcessCustomer Support ExecutivesLocation: Kolkata (Work from Office)CTC: 23,000/month | Take Home: 18,500Experience: Experienced (International Chat Support)Eligibility:Education: Graduates onlyExcellent written English communicationWillingness to work in rotational shifts (5.5 days/week)Selection Rounds:HR InterviewOperations...

  • Chat process

    2 weeks ago


    Kolkata, West Bengal, India Apex One Full time ₹ 84,000 - ₹ 2,52,000 per year

    Job Title: International Chat ProcessLocation: KolkataSalary: ₹18,000 In-handExperience: Freshers can applyJob Overview:We are hiring enthusiastic and customer-focused individuals for an International Chat Process role based in Kolkata. This is a great opportunity for freshers who possess strong English communication skills and want to start their career...


  • Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Roles and ResponsibilitiesHandle international chat processes for various clients.Provide customer support through email, chat, and non-voice communication channels.Resolve customer queries and concerns in a timely and professional manner.Maintain accurate records of all interactions with customers using CRM software.Collaborate with team members to achieve...

  • Non Voice Chat

    2 days ago


    Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Roles and ResponsibilityHandle non-voice chat and blended process with ease.Provide exceptional customer service through various channels.Work effectively in a team to achieve common goals.Utilize problem-solving skills to resolve complex issues.Maintain accurate records of customer interactions.Continuously improve processes to enhance efficiency.Job...

  • Non Voice Chat

    2 days ago


    Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and Responsibility Handle non-voice chat and blended process with ease and efficiency.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Develop and implement process improvements to increase productivity.Maintain accurate records of customer interactions and transactions.Ensure...


  • Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 17,000 - ₹ 2,24,000 per year

    Customer Support Executive – International Voice/Chat (Contractual)Location: DLF Phase 1 / Kolkata (Work from Office)Shifts: Evening & Night (Rotational)Working Days: 5–6 days/weekCab Facility: Provided (Pickup & Drop for night shifts)Role OverviewWe are looking for motivated individuals to join the Sainsbury International Process as Customer Support...


  • Kolkata, West Bengal, India Crown Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Its 6 month Contract bass with Capgemini Payroll will be crownsolutionInterested candidates can drop the cv at Looking Good Communication Candidates Immediate Joiners 0r 15daysMinimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.Prior digital/call center experience preferred.Familiarity with Microsoft Office...


  • Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 8,40,000 - ₹ 32,00,000 per year

    Job Title: Customer Support Executive – International VoiceLocation: KolkataShifts: Evening/Night (Rotational)Working Days: 5–6 days/weekCab: Provided (Pickup & Drop)Role Overview:We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support...

  • Chat process

    2 days ago


    Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilityManage and coordinate recruitment processes to ensure timely completion.Develop and implement effective employee engagement strategies.Provide guidance and support to employees on HR-related matters.Analyze and resolve complex HR issues efficiently.Collaborate with other departments to achieve business objectives.Maintain accurate and...