
Shift Supervisor
5 days ago
Job Summary
We are seeking a responsible and customer-focused Shift Supervisor to oversee daily operations at a Fine Dine Café. The ideal candidate will ensure smooth service, manage staff during assigned shifts, and maintain a high standard of hospitality.
Key Responsibilities
- Supervise and lead front-of-house staff during shifts to ensure excellent guest service.
- Handle staff scheduling, task allocation, and shift handovers.
- Monitor café operations including service, cleanliness, and quality standards.
- Address guest queries, feedback, and complaints professionally.
- Assist in training and mentoring team members to improve service efficiency.
- Oversee cash handling, billing, and daily sales reports.
- Ensure compliance with health, hygiene, and safety standards.
- Support management in implementing operational policies and promotions.
Requirements
- Minimum 2–3 years of experience in a supervisory role in F\&B / hospitality.
- Strong leadership, communication, and problem-solving skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Good knowledge of café/restaurant operations and customer service standards.
- Flexible to work in shifts, including weekends and holidays.
Compensation & Benefits
- Salary: Based on experience and interview performance.
- Service charge, tips, and staff meals included.
- Opportunity for career growth within the brand.
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Food provided
Work Location: In person
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