IT Call coordinator

Excellent communication, problem-solving, and decision-making skills.· Experience in customer service/call center.· Proficiency in Microsoft Office, including Excel and Word.· Ensure monitoring of timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).· Collaborate with other IT teams to resolve complex...

Company DescriptionThe Franchise Insiider provides a one-stop solution for franchise success. With a decade of experience, we've developed over 100 modules across more than 10 industries, trusted by over 300 brands and empowering more than 1500 franchise seekers. Our comprehensive brand development services make finding the perfect match easy for both brands...

Hiring for Sales Coordinator for the leading machine mfg. company at Ahmedabad location.Designation: Sales CoordinatorExperience: 2+ YearsEducation: Any GraduateLocation: MumbaiRole & responsibilitiesPrepare Quotation, Performa Invoice and forward the same to Sales Engineer and Client.Execute the follow-up with customer for Advance Payment, In process...

Act as a single point of contact for IT vendors of client and provide vendor coordination for CUSTOMER operations.Lead Governance meetings with vendors.Maintain list of Insurances for Spare and repair cases.Maintain healthy relationship with CUSTOMERs IT vendors.Call Logging as per Vendor processes and coordinate till resolution / service restoration.Follow...

Role Overview We are looking for a Technical Sr. Coordinator – MIS to support our Telecom/ISP operations team. The role involves reporting, inventory management, GIS updates, audits, and project support to ensure smooth functioning of projects and customer service. Key Responsibility MIS / Reports Generation & Trigger Timely, accurate & presentable...

Role OverviewWe are looking for aTechnical Sr. Coordinator – MISto support our Telecom/ISP operations team. The role involvesreporting, inventory management, GIS updates, audits, and project supportto ensure smooth functioning of projects and customer service.Key ResponsibilityMIS / Reports Generation & TriggerTimely, accurate & presentable report...

As a Booking Coordinator at Rivet Global LLP, you will play a crucial role in coordinating and scheduling healthcare bookings for UK-based clients in the UK Healthcare industry. Your responsibilities will include: - Communicating with patients and healthcare professionals to confirm appointments. - Maintaining accurate records of appointments and ensuring...

-Attend inbound customer calls and provide current gold & silver rates with making charges.-Guide customers on purchase process.-Forward confirmed orders to factory via WhatsApp and follow up on status.-Inform customers once the product is ready Required Candidate profile-Basic knowledge of gold/silver rates preferred.-Prior experience in customer service,...

Designation: Sales Coordinator Job Location: Ahmedabad Department: Sales New Position/ Back Fill: New Direct Reporting To: Sales Manager Job Purpose: Candidate will be responsible to generate lead for sales team and share quotation to prospect customers. Will take follow-up with customer till closing the lead and manage reports for management...

Designation: Sales CoordinatorJob Location: AhmedabadDepartment: SalesNew Position/ Back Fill: NewDirect Reporting To: Sales ManagerJob Purpose:Candidate will be responsible to generate lead for sales team and share quotation to prospect customers. Will take follow-up with customer till closing the lead and manage reports for...