REF76129P- Service Desk(Data Quality+ SLA+ Ticketing tool)- Mumbai

REF76129P- Service Desk(Data Quality+ SLA+ Ticketing tool)- Mumbai -2-3 yrs Lead Associate - Analytics Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational...

Role : Global Service DeskExperience : Min 2 years of experience into International Service Desk or International Technical SupportEducation : GraduationSkills : Office 365, Troubleshooting, Ticket, SLA, Ticket, ConfigurationNotice : Immediate to 15 DaysLocation : MumbaiSalary : Up to 6.5 LPAShift : US ShiftJob Types: Full-time, PermanentPay: Up to...

Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...

Role : International IT Service DeskExperience : Min 2 years into International Service DeskLocation : MumbaiSalary : Up to 6.5 LPAEducation : GraduationSkills : Office 365, troubleshooting, Office 365, SLA, TicketNotice : ImmediateJob Types: Full-time, PermanentPay: Up to ₹650,000.00 per yearBenefits:Provident FundWork Location: In person

Roles and ResponsibilitiesProvide technical support to end-users through phone, email, or in-person interactions.Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.Manage IT service desk tickets using ticketing tools such as [insert tool names].Collaborate with internal teams to resolve complex technical...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

We are urgently looking out for MIS + ticketing toolDomain : Finance BankJD is as follows:Should have minimum 1-year hands on experience on Advanced Excel.Should have experience in any tools administration and confirmation (preferable on Zoho Tools - Service Desk Plus (Manage Engine).Should have computers related Graduation education background.Only Male...

DescriptionDaily Activities:Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT).Record and process tickets following agreed process and procedures including but are not limited to:Identify/Classify/Evaluate incident types, priority, and service interruptionsRecords incidents by symptom and resolutionPerform customer...

Position PurposeThe primary purpose of this Service Desk Team Lead role is to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for end-users.ResponsibilitiesDirect Responsibilities 1. Team Supervision & Performance ManagementAssign and prioritize tasks to Service Desk agents.Monitor individual and...

Role: Accommodation Services (US Healthcare Services)Experience: 6 to 8 yearsJob Location: MumbaiJD : Kindly refer to the end of the postInterested candidates please mail with EP ID (registration number process mentioned) in the mentioned Email ID )Please mention #Accommodation Services (US Healthcare Services) _Mumbai in your EMAIL SUBJECT LINEMandatory...