Senior Program Manager, Cross Border Selection Technology

7 days ago


Bengaluru, Karnataka, India Amazon Full time
Stay local, shop global Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon's websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will continue to stay at the forefront of Amazon's global expansion strategy. We are looking for an entrepreneurial, analytical, and creative product leader to drive our initiatives around improving delivery experience across stores.

In this role, you will use a combination of outstanding thought leadership, analytical skills, cross-functional partnership, business judgment, and strategic thinking to innovate on behalf of our cross-border customers. You will thrive working with cutting-edge technology and be able to build a strong understanding of cross-border shoppers and their needs to scale the product globally. You will have the opportunity to lead work-streams across CX, selection, cross-border delivery experience, Finance, Legal, Operations, SCOT, Global Logistics, Marketplace, Accounting, Tax, to name a few. You should be comfortable with a degree of ambiguity that's higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you'll have the opportunity to work with multiple product and technical teams at Amazon in different international locations.

Key job responsibilities
- Identify and prioritize key strategic initiatives for Cross Border Selection team.
- Align key/senior stakeholders to a bold vision for Cross border through PRFAQs and other strategy documents
- Program Manage the key business metrics (speed perception goal, size of business) working across stakeholders
- Drive strategic projects (e.g. setting up a proof of concept to make the program bigger in select metros) and hold the right teams accountable in a data-driven way
- Set up relevant mechanisms with the relevant teams to support business metrics and strategic projects
- Establish clear reporting working with analytics to support both the strategy and execution

Basic Qualifications:
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications:
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Bengaluru, Karnataka, India Amazon Full time

    DESCRIPTIONStay local, shop global Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon's websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and will...


  • Bengaluru, Karnataka, India Amazon Full time

    Amazon's Cross Border business provides customers access to Amazon's worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing customs on...


  • Bengaluru, Karnataka, India Amazon Full time

    DESCRIPTIONAmazon's Cross Border business provides customers access to Amazon's worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing...


  • Bengaluru, Karnataka, India Amazon Full time

    DescriptionAmazon's Cross Border business provides customers access to Amazon's worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing...


  • Bengaluru, Karnataka, India JUSPAY Full time

    About JuspayJuspay powers India's largest digital payment ecosystem, enabling billions of digital transactions each year. We are now scaling ourCross-Border Payments charterto helpglobal enterprise merchants— fromluxury goods, apparel, cosmeticstodigital services, OTT/streaming platforms, and SaaS brands— collect locally in India.This is astrategic and...


  • Bengaluru, Karnataka, India JUSPAY Full time

    About JuspayJuspay powers India's largest digital payment ecosystem, enabling billions of digital transactions each year. We are now scaling ourCross-Border Payments charterto helpglobal enterprise merchants— fromluxury goods, apparel, cosmeticstodigital services, OTT/streaming platforms, and SaaS brands— collect locally in India.This is astrategic and...


  • Bengaluru, Karnataka, India Pine Labs Full time

    Job Description: Senior Product Manager-Cross Border PaymentsWe at Pine Labs are looking for those who share our core belief - Every Day is Game day. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.Role PurposeWe're looking for aSenior Product Manager –...


  • Bengaluru, Karnataka, India Amazon Full time

    Stay local, shop global Amazon Cross Border Shopping experiences allow customers to easily discover a wide selection of international products available from Amazon's websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store and Customer Exports have presence...


  • Bengaluru, Karnataka, India Amazon Full time

    The Amazon Cross Border Core Technology team is seeking a seasoned Software Engineer to drive the development of innovative technologies that will shape platforms and products impacting a multibillion-dollar business and enhancing the global customer experience. Our team is focused on building next-generation services that will transform international trade...


  • Bengaluru, Karnataka, India Amazon Full time

    DESCRIPTIONThe Amazon Cross Border Core Technology team is seeking a seasoned Software Engineer to drive the development of innovative technologies that will shape platforms and products impacting a multibillion-dollar business and enhancing the global customer experience. Our team is focused on building next-generation services that will transform...