Tech Lead- Customer success Team

Role: Tech Lead - Customer success Team

• Expereince: 5 - 8 Years
• Location: Work from Office (Vile Parle, Mumbai)
• Budget: Up to 20-25 LPA (flexible for the right candidate)
• Joining: Immediate to 15 Days

Notes From Hiring Manager

• This is a hands-on engineering role in a lead capacity, not limited to people management.
• Requires prior experience as a Solution Architect.
• Candidate should have the ability to both architect and develop solutions.

Must-Have Skills

• Strong expertise in APIs, webhooks, , JavaScript, ETL pipelines, and enterprise integration patterns.
• Experience with large database querying (e.g., Oracle, MySQL, MongoDB).
• Strong communication and collaboration skills.

Ideal Candidate Profile / Search Criteria

• A full stack developer with 4+ years of experience looking to transition into a Tech Lead role.
• Someone who has worked as a Principal Engineer and is ready to step up into team leadership.
• An engineer with proven experience in solution architecture as well as hands-on development.

About company:
We are building an enterprise-grade iPaaS that unifies
APIs and AI
to accelerate integration, automation, and real-time data streaming. Our platform enables organizations to design
composable workflows — from no-code to pro-code
— and deploy them securely across
cloud, on-premise, and VPC environments
.

Our mission is simple yet powerful:
to make automation easy, affordable, accessible, and compliant.
We are a team of experienced founders, supported by a dynamic group of young engineers and marketers, working together every day to bring our vision to life —
democratizing automation for social good.
Roles & Responsibilities:-
Role Focus:-

• Architecture & Governance: Define, review, and enforce technical standards for enterprise-grade integrations.
• Enterprise Workflows: Solve complex data movement and workflow automation problems across leading enterprise systems.
• Leadership & Mentorship: Coach the team, review all major solutions, and provide escalation support.
• Industry & Business Awareness: Align solutions with vertical-specific terminology, processes, and compliance requirements.

Key Responsibilities:-
Architecture & Solution Governance:-

• Define and enforce coding standards, reusable templates, and solution design best practices.
• Review and validate solution designs for scalability, security, and performance.
• Govern integration architecture across APIs, webhooks, ETL pipelines and hybrid models.

Enterprise Workflow Expertise:-

• Solve ETL and data movement problems..
• Design complex workflows across Excel, SAP, Salesforce and other enterprise systems.
• Optimize large database querying (e.g., Oracle, MySQL, MongoDB).
• Deliver integration workflows for banking, financial services, manufacturing, procurement, lending, supply chain, etc.
• Deliver insights into BI formats, reports, dashboards, and analytics tools for enterprise users.

Security, AI & Emerging Tech:-

• Apply cybersecurity best practices while designing solutions
• Ensure compliance with auth flows, encryption, and enterprise governance standards.
• Stay updated on AI in enterprise environments – know what's possible, where it helps, and where it's limited.

Leadership & Collaboration:-

• Act as the final escalation point for complex technical issues.
• Mentor and coach development team to uplift solution design maturity.
• Influence stakeholders (internal & external) to ensure scalable, secure, and future-ready architecture.
• Advocate for technical improvements and bring customer/industry insights into product evolution.

Requirements:-

• 5 – 8 years of experience in enterprise solution architecture, integrations, or iPaaS platforms.
• Strong experience with AWS/GCP/Azure for deploying and scaling enterprise applications.
• Proficiency in APIs, webhooks, , ETL pipelines, and enterprise integration patterns.
• Strong experience in large database querying (Oracle, MySQL, MongoDB) and enterprise data movement.
• Familiarity with top enterprise applications (SAP, Salesforce, Workday, Oracle, ServiceNow, Microsoft Dynamics, etc.).
• Knowledge of BI tools, reporting formats, and dashboard integrations.
• Strong grasp of cybersecurity best practices, encryption, authentication flows, and compliance.
• Awareness of AI applications in enterprise environments (strengths, limitations, integration touchpoints).
• Ability to interpret unclear business requirements and offer structured solutions.
• Demonstrated leadership skills: mentoring, enforcing standards, validating solutions, and influencing stakeholders.
• Excellent communication skills for both technical and business audiences, with the ability to simplify complex concepts.
• Proven decision-making and problem-solving ability in high-pressure, enterprise scenarios.

Skills: bi tools,aws/gcp/azure,etl,database querying (oracle, mysql, mongodb),enterprise applications (sap, salesforce, workday, oracle, servicenow, microsoft dynamics, etc.).,,apis