Customer Success Manager

2 days ago

Kandivali Mumbai Maharashtra, India Team HR Full time ₹ 84,000 - ₹ 12,00,000 per year

Position : Customer Success Manager/ Account Manager

Job Locations : Mumbai

Relevant Experience : 0 – 3 years

Notice period : Immediate Joining preferred

Why You Should Join Us:

  • Impact at Scale: Play a pivotal role in building products that will impact millions of

users globally.

  • Cutting-Edge Technology: Work with AI, large-scale databases, and scalable

architectures.

  • Growth Mindset: Be part of a company that's growing aggressively and make a

significant mark in the HR tech space.

Achievements

* Profitable since inception

* Work with some of the largest companies in India

* 3rd Fastest Growing company in the HR Tech Space in Asia

* Over 7,00,000 business users

* Highest Rated App on App Store (People Tech - Category)

* Winner of ReTech Startup Awards as a Top Startup for Retailers by RAI

* Best in L&D Technology and Analytics (People Matters L&D Awards

2018)

* Listed in "10 most Promising Gamification Solution Providers - 2018"

* Best Learning App (CLO Summit) 2016 & 2017

* Most Innovative App (Enterprise), South Asia - m-Billionth Award

Job Responsibilities

* Operate as the lead point of contact for any and all matters specific to

customer account management

* Ensure the timely and successful delivery of our solutions according to

customer needs and objectives

* Communicate clearly the progress of monthly/quarterly initiatives to

internal and external stakeholders

* Periodic reviews

* Assist with high severity requests or issue escalations as needed

Requirements

* Demonstrable ability to communicate, present and influence credibly

and effectively at all levels of the organization

* Excellent listening and presentation skills

* Excellent verbal and written communications skills

* Good command over English language

Personnel Skills

* Passionate and self-driven

* Quick learner

* Entrepreneurial

* Street Smart

* Fun loving

Job Types: Full-time, Permanent, Fresher

Pay: ₹300, ₹600,000.00 per year

Work Location: In person

Speak with the employer

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