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Senior Manager

2 weeks ago

Pune, Maharashtra, India Credence Resource Management Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Role

  • Develop and execute innovative strategies to improve and secure business delivery.
  • Able to establish pilot A/R process and devise strategy to improve collections
  • Strong understanding of revenue cycle management and KPIs standards set to optimize

    insurance collection
  • Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR

    Follow-up/Denial Management, & Patient Billing
  • Understands the eccentricities of various provider specialties
  • Ensure that the portfolio meets client and internal company performance benchmarks.
  • Actively develop the management capabilities and business acumen of direct reporters, and

    drives the development of team members, ensuring full and well- rounded team competency.
  • Ability to execute policies, processes and procedures of the organization.
  • Demonstrate leadership skills with experience managing 5-10 Teams.
  • Excellent verbal and written communication and presentation skills.
  • Experience of performing annual performance review/appraisal
  • Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal

    management and client
  • Strong people management skills with fair understanding of required techniques to create

    win-win situation.
  • Strong focus on Customer Service.
  • Strong Employee Retention capabilities

Desired Skills

  • Minimum 7 years of Medical Billing Experience is AR Follow-up and Denial Management Process
  • Either presently working as Manager or minimum 2 years as an Assistant Manager

    10 years of experience in the BPO business
  • Demonstrated leadership capabilities, including ability to organize and manage human

    resources to attain goals
  • Willingness to work night shifts
  • Expertise with MS Office tools like PowerPoint, Excel, etc.
  • Preferred Qualification Any Graduate