Customer Service Assistant
5 days ago
About the Role
We are looking for an enthusiastic fresher to join our growing team at ZenBiller. As a Customer Support & Client Success Executive, you will help our customers with their queries, guide them during software setup, and build strong client relationships. This is a great opportunity for someone who wants to start their career in the software/IT industry and learn sales, support, and client management.
What You'll Do
Talk to customers via WhatsApp, phone, and email.
Help schedule demos and explain product features.
Assist in onboarding new customers (installation + first use).
Collect reviews, feedback, and customer success stories.
Update customer details in the system (CRM).
Who Can Apply
Fresh graduates (any degree).
Good communication in Tamil & English.
Basic computer knowledge (MS Office, Email, WhatsApp for Business).
Positive attitude and willingness to learn.
No prior experience required – training will be provided.
Why Join Us
Learn how a SaaS/software company grows.
Work directly with the founder and core team.
Gain hands-on experience in customer relationship management.
Career growth opportunities in Sales, Support, and Business Development.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹33,168.09 per month
Work Location: In person
Speak with the employer
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