Customer Care Manager

Deputy Manager - Customer Care Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service...

Company DescriptioniMarque, established in 2004 with 25 employees, has grown to a powerhouse of over 2000+ professionals, sustaining an impressive 40% average annual growth. We provide scalable, reliable, and cost-effective business process solutions across diverse industries. Our services include medical billing, document management, data processing, call...

We are hiring energetic and customer-focused individuals for the role ofCustomer Care Executivein our BPO division. The ideal candidate will handle inbound/outbound customer calls and provide effective resolutions to queries. RequirementsMinimum HSC (12th Pass); Minimum 6 monthGood communication skills in EnglishFresher or 6 months+ experience in BPO or...

Job Responsibility Location - PUNE - SP Info-city Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; troubleshooting for Network, Internet etc.Meets defined KPIs including NPS and sales;Processes transactional activities in line with Vodafone standards, policies and processes;Provides...

Job Title: Customer Care Executive (Female)Location: PuneExperience: Minimum 1 YearJob Description:We are seeking a motivated and confident Customer Care Executive to handle client communication, coordination, and support our daily office operations. The ideal candidate should have strong interpersonal and organizational skills to ensure smooth interaction...

We are hiring – Customer Care Executive (Female)Location: PuneSkills: Spoken English, MS Excel (Real Estate experience is an added advantage)Experience: Minimum 1 YearWe are looking for a Customer Care Executive with strong communication and coordination skills to support our client relations and office operations.Interested candidates can share their CVs...

Step into a role of a Customer Care Leader at Barclays, where you'll play a pivotal role in shaping the future. Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. You may be assessed on key critical skills relevant for success in role such as: Stakeholder Management:...

We are looking for a Customer Care cum Sales Executive who can manage customer queries while also promoting products and generating sales through calls. The role combines customer support with tele calling and upselling responsibilities.Responsibilities:Make outbound calls to potential or existing customers.Promote products/services and generate leads.Handle...

Company DescriptionHealth Insurance Care provides Affordable Care Act information and ensures affordable, high-quality health insurance coverage for individuals and families. Our mission is to make health insurance accessible, comprehensible, and attainable for everyone, delivering superior care and services. We work tirelessly to help our clients navigate...

Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Provide accurate information on products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM...