Counsellor

2 days ago

Coimbatore, Tamil Nadu, India Livewire Saravanampatti Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Role:

We are seeking a passionate and goal-oriented
Student Counsellor
to join our team. The ideal candidate will be responsible for connecting with students and working professionals, understanding their learning goals, and guiding them towards suitable programs through effective counselling and follow-up.

This role involves a mix of
telecalling, academic counselling, and career guidance
to help individuals make informed educational and career decisions.

Key Responsibilities:

  • Conduct
    outbound and inbound calls
    to prospective students and professionals.
  • Understand learner needs
    , interests, and career goals to recommend suitable courses or programs.
  • Maintain detailed records of leads, follow-ups, and conversions using CRM tools.
  • Counsel walk-in and online inquiries
    about academic programs, eligibility, and career outcomes.
  • Work closely with the marketing and admissions teams to meet
    enrollment targets
    .
  • Assist in organizing
    seminars, webinars, and career counselling sessions
    .
  • Provide accurate information about course structure, fees, schedules, and placement assistance.
  • Maintain a professional and positive attitude to ensure a great experience for every candidate.

Required Skills & Qualifications:

  • Bachelor's degree in
    Business, Education, or a related field
    .
  • Proven experience in
    student counselling, telecalling, or sales
    (preferably in the education sector).
  • Excellent
    communication and interpersonal skills
    .
  • Strong ability to
    persuade and convert leads
    into admissions.
  • Proficiency in
    MS Office / CRM software
    .
  • Highly organized, self-motivated, and target-driven.

Preferred Qualifications:

  • Experience in counselling for
    IT, management, or certification programs
    .
  • Knowledge of
    local education trends
    and learner expectations.
  • Fluency in
    English and regional languages
    .
  • Freshers are welcome.

What We Offer:

  • Competitive salary + attractive incentives.
  • Training and growth opportunities in the education industry.
  • Supportive and dynamic work environment.

Location:
Saravanampatti, Coimbatore.

Job Type:
Full-Time

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