Technical Support Executive(BPO)
6 days ago
Role & responsibilities
Handle inbound and outbound customer interactions via calls and chat.
Understand customer needs and deliver accurate technical and sales solutions.
Drive sales through consultative conversations, upselling, and cross-selling.
Achieve performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain professionalism and empathy in every customer interaction.
Eligibility Criteria
Minimum 1 year of Tech + Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory (Computer background preferred).
Immediate joiners preferred.
Preferred candidate profile
Must be graduate
must have excellent communication in English
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