Sr. Executive- Finance India Operations

Position Title

Sr. Executive- Finance India Operations

Function/Group

Finance

Location

Mumbai

Shift Timing

Regular OR 3.30 pm to 12.30 am

Role Reports to

AAM/AM

Working Arrangement

Hybrid

ABOUT GENERAL MILLS 

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC), Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (Finance India) and Human Resources Shared Services (HRSS). For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that's brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results – what we call our Strategic Priorities – but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

For more details about the Function please visit this Link

Purpose of the role

This JD is designed to be used for Campus interviews for graduates and postgraduates (non-MBA) hiring across various Finance India Operations Finance roles (e.g. in Trade operations, Supply Chain accounting, Accounts Receivables, Accounts Payable etc.)

KEY ACCOUNTABILITIES

70% of Time - Operational Management

AR & Trade –

• Processing the customer's promotional invoices - Pivotal role in AR identification, reason code segregation and deduction / payment clearing.
• Reconcile invoices with corresponding promotional plans and update the information to reflect recovery or deductions.
• Maintain an accurate and current accounts receivable trial balance in SAP.  
• Gain an in-depth knowledge of Customer details as well as comprehensive understanding of GMI Products/ groups. 
• Maintain document customer-specific behaviour that requires non-standard handling.  Develop expertise in utilizing customer specific websites for sourcing customer support/documentation.  
• Resolve issues relating to customer invoices, deductions, and payment. 
• Identify Process Standardization opportunities & lead them
• Support Change management solutions implementations
• Partner with stakeholders, Trade support team for Project / Initiative prioritization
• Identify control risks and possible failures in the process and fix them

Collections:

• Actively pursue status and payment of delinquent invoices with customers, via phone & e-mail contact, along with utilization of available web portals to document in SAP the pending or in-transit payments or unpaid status explanation.
• Determine the reason for deductions with customers where supporting documentation not received.
• Exercise excellent communication & interpersonal skills to ensure prompt payment of invoices, while still maintaining customer goodwill and cross-functional teamwork.
• Effectively communicate any observed symptoms of potential & current credit risks & timely advisement of chronic collection issues to local market Collection staff, Sr. Credit Analysts and/or local market. Credit Manager.
• Ensure meeting and exceeding Operational & Business goals.
• Access accounts receivable system (SAP & S4hana) to retrieve customer invoice information & record customer response details on a timely basis for each customer interaction.
• Make sure all the Audit requirements are adhered as per the set process.
• Utilize problem-solving skills to investigate & timely resolve payment obstacles to ensure optimal Accounts Receivable condition & compliance with established credit terms.
• Frequent interaction with local market Collection staff, Customer Service or Sales to walk through resolution steps of difficult and/or unique problems with unpaid invoices & help facilitate the resolution of internal billing or other issues (returned product, product not received, carrier claims, EDI issues, invoice corrections, etc.).
• Documentation & SOP preparations
• General support local market Collection staff, ACM & Sr. Credit Analysts:
• - Wire & ACH / Unidentified overpayment & invoice correction offsets as needed.
• - Provide directions to the Cash Application team for the above.

15% of time- Continuous Improvement

• Participation in driving Continuous improvement within Process. 
• Eliminate Waste, Contribute to the Functional Productivity Goals
• Identify opportunities and implement change for continual process improvement

15% of time- Technical Expertise

• Actively learn and apply intermediate/advanced level of expertise in MS Excel, BeX, AFO, BO, SAP, Macros
• Build a robust governance system for all reporting activity.
• Undergo trainings: As recommended and self-initiated refresher trainings to keep abreast of
• Tool dynamics and their functional as well as tactical applications
• Educate and Institutionalize process practices within team

MINIMUM QUALIFICATIONS

• Full Time graduation from an accredited university (Mandatory)
• Preferred years of related experience: 3-4 years.
• Basic understanding of finance and accounting with key focus areas of account receivables, customer reconciliation and collections
• SAP Knowledge, MS Office etc. Basic Excel manipulation and analysis skills (i.e., skilled at VLOOKUP, pivot table, charts / graphs).
• Strong customer relations & Good Communication

Competencies/Behaviors required for job.

• Yearn to gain process expertise and be an SME for the process.
• Ability to work in a fast-paced environment
• Commitment to Service Excellence and delivering Outstanding Results
• Ability to identify gaps, trends, exceptions and synergies in the process, drive process improvements with HMM.
• Can prioritize and complete multiple tasks on tight deadlines.
• Familiarity with SAP/S4 Hana system functionality is preferred.
• Be able to analyze and interpret financial information
• Able to recommend changes and influence.
• Experience dealing with Global Stakeholder preferred.
• Advanced MS Office computer skills preferred (i.e., Word, Excel, Access, Outlook)
• Experience in Reconciliation can be advantage.
• Process improvement mindset (Lean, Six Sigma, or similar exposure)
• Leadership potential: ability to coach, influence, and drive team results.
• Ability to handle multiple priorities and a high volume of direct customer & internal partner contacts.
• Effective time management, organizational & problem-solving skills.
• High degree of decision-making skills, initiative, attention to detail & be a self-directed, assertive & motivated employee.
• Collections, Accounts Receivable, billing and/or accounting experience preferred

PREFERRED QUALIFICATIONS

• Major Area of Study: Finance & Accounts/ Masters

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.