Software Support Specialist

1 day ago

Gurgaon, Haryana, India Amdocs Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job ID: 204129

Required Travel : Minimal

Location: [[reqLocation]]

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Software Support Specialist – T-Mobile RF Product

What will your job look like?

We are looking for a highly skilled and motivated Support Specialist to join our team and deliver exceptional support for our T-Mobile RF cell site design product. This role involves Level 1 and Level 2 support, Swagger API workarounds, training content creation, user permission management, and documentation upkeep.

All you need is...
    • Level 1 and Level 2 Support
  • Provide technical assistance and troubleshooting for the RF cell site design product.
  • Resolve user issues promptly and escalate complex cases as needed.
  • Swagger API Workarounds
  • Develop and implement effective workarounds for Swagger API-related challenges.
  • Collaborate with the development team to ensure smooth integration and functionality.
  • Training Recordings
  • Create and maintain comprehensive training recordings.
  • Ensure materials are current and easily accessible to users.
  • User Permission Management
  • Manage user access and permissions in accordance with company policies.
  • Maintain security and compliance standards.
  • Training Portal Maintenance
  • Update and manage content on the training portal.
  • Monitor usage and address any technical or content-related issues.
  • Confluence Page Management
  • Maintain accurate and up-to-date documentation on Confluence.
  • Work with team members to ensure clarity and completeness of information.
Why you will love this job:
  • Get a chance to gain valuable experience and wide knowledge of Software integrative systems
  • Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

  • Software Support Specialist II

    3 days ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: Software Support Specialist IIAbout the RoleWe are seeking a skilled Software Support Specialist to join our technology team. This is a hands-on position with a primary focus on top-tier technical support for software applications.You will work closely with our development, QA, and customer service teams to ensure seamless application performance...

  • Senior IT Support Specialist

    3 days ago

    Gurgaon, Haryana, India beBeeITSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team.Job Description:The IT Support Specialist will be responsible for providing technical assistance and support to our colleagues. This includes troubleshooting and resolving hardware and software issues, as well as providing guidance on the use of various...

  • Systems Hardware and Software Support Specialist

    7 days ago

    Gurgaon, Haryana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    As a Technical Support Specialist, you will be responsible for addressing user tickets related to hardware, software, and networking issues.">Key Responsibilities:Provide technical assistance to customers through remote-access systems or on-site visitsInstall applications and computer peripherals as neededMaintain IT networks and provide customer services to...

  • IT Support Specialist

    4 days ago

    Gurgaon, Haryana, India Sago Full time

    Sago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user...

  • Software Compensation Specialist

    7 days ago

    Gurgaon, Haryana, India beBeeIncentive Full time ₹ 1,04,000 - ₹ 1,30,878

    Software Compensation SpecialistWe are seeking an experienced Software Compensation Specialist to join our team. This role will be responsible for configuring and maintaining software applications to support sales incentive compensation management (SPM) business processes.The ideal candidate will have a strong understanding of compensation planning, software...

  • Software Support Specialist

    6 days ago

    Gurgaon, Haryana, India Amdocs Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job ID: 203872Required Travel : MinimalManagerial - NoLocation: India- Gurgaon (Amdocs Site)Who are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences...

  • Software Support Specialist

    1 week ago

    Gurgaon, Haryana, India Amdocs Management Limited Full time

    Job DescriptionJob ID:203872Required Travel :MinimalManagerial - NoLocation:India- Gurgaon (Amdocs Site)Who are weAmdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media...

  • IT Support Specialist

    4 days ago

    Gurgaon, Haryana, India Sago Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Sago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user...

  • Software Infrastructure Specialist

    1 week ago

    Gurgaon, Haryana, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Software Infrastructure SpecialistOverviewAs a software infrastructure specialist, you will play a pivotal role in ensuring seamless operations within critical business systems. Your expertise will be instrumental in troubleshooting and resolving complex software-related issues.Key Responsibilities:Act as an SME for software support.Collaborate...

  • Web Software Specialist

    1 week ago

    Gurgaon, Haryana, India beBeeWebDevelopment Full time US$ 1,06,500 - US$ 1,41,000

    Job Title: Web Software SpecialistThe Registry Operations Center in India is responsible for implementing the newly awarded .IN TSP contract. This center also supports global ccTLDs, gTLDs, and dotBrand operations.About The Opportunity:We are seeking an experienced software professional to join our team as a Web Software Specialist. You will be responsible...