Customer Service Associate

13 hours ago


Bengaluru, Karnataka, India ace hiring solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

The Customer Service Associate will be responsible for providing excellent customer service to clients. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product and service information to customers.
  • Resolve customer complaints and issues efficiently.
  • Process orders, returns, and exchanges.
  • Maintain customer records and update account information.
  • Follow up with customers to ensure satisfaction.
  • Identify and escalate priority issues.
  • Assist with other customer service-related tasks as needed.


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