
Front Office Executive
1 week ago
Primary Responsibilities
Reception and Greeting: Welcome visitors, clients, and customers, and provide them with a professional and friendly experience.
Telephone and Email Management: Answer and direct phone calls, respond to emails, and manage the front office communication systems.
Appointment Scheduling: Schedule appointments, meetings, and conferences for staff members, clients, and customers.
Data Entry and Record-Keeping: Maintain accurate and up-to-date records, including client information, appointments, and correspondence.
Office Administration: Perform administrative tasks, such as photocopying, scanning, and filing documents.
Secondary Responsibilities
Client Relationship Management: Build and maintain relationships with clients, customers, and visitors to ensure a positive experience.
Information Dissemination: Provide information to clients, customers, and visitors about the organization, its services, and its policies.
Problem-Solving and Troubleshooting: Resolve minor issues and complaints, and escalate more complex problems to senior staff members.
Office Supplies and Maintenance: Order office supplies, maintain the front office area, and report any maintenance issues.
Security and Confidentiality: Maintain the confidentiality and security of client information, and ensure that the front office area is secure.
Additional Responsibilities
Social Media Management: Manage the organization's social media presence, including responding to comments and messages.
Event Planning: Assist with planning and coordinating events, conferences, and meetings.
Travel Arrangements: Make travel arrangements for staff members, including booking flights, hotels, and rental cars.
Expense Reporting: Process expense reports, and ensure that all expenses are properly documented and accounted for.
Special Projects: Assist with special projects, such as data entry, research, and marketing initiatives.
Job Types: Full-time, Permanent
Pay: ₹8, ₹15,000.00 per month
Benefits:
- Paid time off
Experience:
- total work: 1 year (Required)
Work Location: In person
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