
Operations Executive in Delhi
1 day ago
Key Responsibilities
- Ticketing operations: Book, reissue, and cancel air tickets for domestic and international travel. Ensure compliance with airline policies and fare rules.
- Customer support: Address client inquiries related to bookings, cancellations, and travel policies. Provide timely updates on booking status and resolve operational challenges.
- Coordination and documentation: Maintain accurate records of all transactions and client communications. Coordinate with airlines, hotels, and other service providers as needed.
- Problem-solving: Handle last-minute changes, cancellations, and reissues efficiently. Ensure minimal disruption to client travel plans.
About Company: At Samriddhi Tours and Travels, we specialize in providing seamless travel solutions for both corporate and leisure clients. With a focus on customer satisfaction, we offer a range of services including flight bookings, hotel reservations, customized holiday packages, and corporate travel management. Our self-booking tool makes it easy for clients to plan and book their travel, ensuring convenience and efficiency. Backed by a dedicated team and a passion for creating memorable travel experiences, we aim to deliver value, personalized service, and expertise in every journey. Whether you're planning a business trip or a family vacation, trust Samriddhi to make your travel smooth and hassle-free.
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