AI Product Manager

Company Description

In2IT is a multinational technology firm specializing in digital transformation, AI, cloud, cyber security, and systems integration services. Since 2011, In2IT has assisted over 40 of the top 100 companies in South Africa on their digital transformation journey. The company launched an ISO 27001 certified, 100-seater digital transformation studio in Sandton in 2018, a hub for innovative solutions such as Bloodbank on blockchain and Cognitive Automated Tooling System (CATS). With a vendor-agnostic approach, In2IT helps customers seamlessly adopt new technologies.

Product Manager

Offered Designation: Product Manager

Experience: 5+ Years

Job Summary:

We are looking for a strategic and results-driven Product Manager to join our dynamic product team. This role is responsible for driving product strategy, defining roadmaps, and collaborating with cross-functional teams to deliver high-impact SAAS solutions. The ideal candidate will have hands-on experience in managing products across the full lifecycle and a strong understanding of AIOps, Low-Code/No-Code platforms, SaaS models, and technology product ecosystems.

Responsibilities:

• Strategic Prioritisation: Use qualitative and quantitative data to align product prioritisation with key business initiatives in the technology domain.
• Problem Solving: Identify critical platform or process challenges and lead efforts to develop and implement solutions.
• Requirements Gathering: Collaborate with stakeholders to gather, analyse, and scope requirements, whether for internal development or third-party integrations.
• Stakeholder Engagement: Work with subject matter experts to evaluate trade-offs, resolve conflicts, and ensure alignment on priorities.
• Delivery Management: Oversee end-to-end feature delivery, including requirements analysis, design, technical specifications, development, testing, documentation, training, and release.
• Collaboration and Validation: Partner with centres of excellence (design, engineering, and business) to ideate, validate, and implement solutions.
• Balance Strategy and Execution: Navigate between short-term operational needs and long-term strategic improvements in a dynamic product environment.
• Agile Practices: Attend and lead agile ceremonies, such as sprint planning, grooming, and demonstrations, ensuring teams follow best practices.
• Stakeholder Communication: Maintain transparency on delivery timelines with engineering and other stakeholders.
• Performance and Quality: Drive excellence in team performance and accountability for the quality of product experiences.
• API and Integration Management: Work closely with engineering teams to design, implement, and manage integrations with third-party systems, ensuring seamless data flow and system interoperability.

Requirements
:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field; MBA preferred.
• Minimum of 5 years of experience in product management in technology-driven environments such as AIOps, Low-Code/No-Code, or SaaS.
• Proven track record of delivering successful technology products from concept to launch.
• Strong understanding of Agile methodologies, product lifecycle management, and software development processes.
• Exceptional communication, leadership, and collaboration skills.
• Proficiency with tools such as Jira, Azure DevOps, Confluence, and product analytics platforms.
• Ability to synthesize complex technical concepts and customer needs into clear and actionable product plans.

Preferred Qualifications:

• Experience managing enterprise-grade platforms or B2B software products.
• Familiarity with data analytics, API integrations, and DevOps practices.
• Certification in Agile Product Management (e.g., CSPO, SAFe PMPO).
• Experience in customer engagement, go-to-market strategy, or product marketing.