Junior AR
6 days ago
Job Description
We are seeking a Benefits Intern – Customer Support to assist with healthcare-related client and patient communications. The role involves managing inbound/outbound calls, taking accurate notes, and supporting insurance eligibility verification and basic medical billing tasks. Strong communication, problem-solving, and learning agility are key to success in this position. Knowledge of medical billing or eligibility verification is a strong plus. This position requires working in the night shift aligned with U.S. hours.
Key Responsibilities
- Handle inbound/outbound calls and resolve queries professionally.
- Accurately document conversations and maintain records.
- Assist with eligibility verification and basic medical billing when needed.
- Manage challenging situations calmly and efficiently.
Requirements
- Prior exposure to the healthcare domain.
- Excellent verbal/written communication and attention to detail.
- Quick learner, eager to develop new skills.
- Knowledge of medical billing or eligibility verification is highly desirable.
- Willingness to work night shifts (U.S. time zone).
Benefits
- Hands-on healthcare customer support experience.
- Training with potential for full-time placement.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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